Cricket Wireless Authorized Retailer

Reviews

• DR

  DarK RaGe

  Aug 10, 2026
  1.0
  Went in there just to ask to use the little tool to get my Sim card out and put it back in and they told me I couldn't because my phone isn't a cricket phone. 😑 it's a tiny piece of metal....literally the dumbest thing I've ever heard. And they where rude. Don't ever go in this place. All the employees do is sit around and do nothing all day. Worst place ever.
• EA

  Eunice Aguilar

  Jun 6, 2026
  5.0
  Abigail did excellent job updating my new phone and best customer service
• FB

  Frank X. Blackburn

  Mar 15, 2026
  1.0
  Deceptive clerk. I did not buy any accessories, but several appeared on the receipt. When I questioned it, she said their system allows them to swap activation fees for accessories (which are more expensive) and not actually give the accessories to the customer. When I contacted Cricket support, they said their system does not allow anything like this. I went back to the store, and the clerk said they do not work for Cricket and have their own practices. Similarly, I explicitly said I did not want any protection plan, but it was added to my bill anyway. I was also told by the clerk that “the deal is $49.99 for an iPhone, I lowered it for you, so these ‘invisible accessories’ were added.” In reality, the $49.99 price applies if you do not port in a number. Since I ported in my number, the deal was already the lower price, according to their own explanation and the receipt. I do not know whether this clerk was scamming me individually, whether this is a common practice at this authorized dealer (Bueno Communications LLC), or whether this practice is endorsed by Cricket. I have reported this practice to Cricket corporate and to the FCC.
• YS

  Yoan michell Lopez Suárez

  Jul 30, 2025
  5.0
  La mejor compañía
• CK

  carole kelley

  Feb 8, 2019
  5.0
  Maria and ashley were amazing I loved the hospitality. Great hot coco kept me warm.

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