Apple Barton Creek

Reviews

• BK

  Byron Kunze

  1 day ago
  1.0
  The worst treatment by managers I have ever encountered. This was the most humiliating and degrading treatment I have ever received publicly in a Store setting.I was not the only one in the store located in Barton Creek Mall that did not approve of the way I was treated by 2 managers.
• MB

  Mike Brown

  4 days ago
  5.0
  I have been going crazy trying to get help with a phone transfer. Walked into this store, Saturday, very crowded. Andres approached me immediately. Answered every question very clearly and concisely. Even directed a few other employees while giving me the full attention I’ve gotten nowhere else. Promote this guy and have him teach other Apple stores. He’s a rockstar.
• AL

  Amber Lee

  6 days ago
  5.0
  Had a genius bar meeting with Mason today: incredibly knowledgeable, kind, and helpful (especially for someone like me who doesn’t know much about computers). He deserves a raise!
• MS

  Mairany Serrano

  May 4, 2026
  5.0
  Monty was very helpful! Bless his patience because my situation was a headache. He kindly and patiently helped me over two separate in-store visits on consecutive days, spending a total amount of about two hours to assure everything I needed was sorted.
• EE

  eric eagle

  Apr 12, 2026
  2.0
  i literally live walking distance to this apple store and will rather just drive to a different one then go to this one, that’s how off put i was when i left. I could have been the absolute easiest sale too, already knew what i wanted and was set on buying it, apple watch. I get there, cause ONLY reason i didn’t just buy it on amazon for cheaper or apple website for same customization was the same reason most people go to store to get one, to see how the band looks on my wrist and the size of the screen. I get there and am standing only in watch section, going from watch to watch, very obviously interested and no one even tries to talk to me for 5 min. Then one person does, asks what i’m interest in, i say watch and ask one question, get the answer and she walks away. So i’m back to just standing there, i would just ask for help but the workers are grouped together just talking to each other. There is even another customer, a husband and wife that stood in front of the same watch for as long as i was there and got no help as well. Finally one of the dudes from the back that fixes stuff actually seems to care that i want a watch and grabs someone to help me. I wish the initial dude could have stayed to help cause who he got for me is who put me in such bad mood. He had ZERO interest in actually helping me or care about my choice of watch. I just wanted to see how a band looked on my wrist but kept pushing to show me the bands on the ipad. Seemed clearly annoyed that i was asking to try different bands on. I heard another employee telling their customer how the different bands work with water and their fit, etc. My dude just stood there with attitude. I said thank you every time he put a new band on, trying to show my appreciation for his time but still got little care in showing me the different bands. He literally show’d me nothing in the store that i didn’t point at and ask to see. And i only asked to try 3 bands. Finally i picked one and the store didn’t have it. But didn’t offer to have a different location hold it, or even just order online for me. Which i’m gonna end up doing anyways. Mean it couldn’t have been more clear that i wanted, and was going to get a watch and that specific one, i wasn’t questioning the purchase since i need it. Would have been absolute easiest sale for that store. Now im not even gonna go back