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Geek Squad

3.0
(26 reviews)

Business Details

190 E Stacy Rd, Allen, TX
75002, United States
(469) 675-8924

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
190 E Stacy Rd, Allen, TX
75002, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 8:00 PM

Products & Services

1 list · 5 items

Tech Solutions

5 items

Inspiration, Innovation & Tech Help

In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to: • Help you discover inspiring new technology • Keep you up-to-date on the latest tech innovations • Provide you with the help you need to get more out of your tech, electronics and appliances

New Technology Solutions to Make Life Better

Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use. Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.

New Tech & Top Products

To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.

Creative Ways to Use Your New Technologies

Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.

Tech Troubleshooting Tips

Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed. To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.

Reviews

3.0
26 reviews
5 stars
11
4 stars
1
3 stars
1
2 stars
2
1 star
11
  • ST
    Support Team
    Jun 28, 2026
    1.0
    I expected better service from a vendor!
  • JK
    justin kelley
    Jun 28, 2026
    1.0
    They stole and then lost my camera after lying to me about the warranty! Please, dont trust this company and brand!!
  • FD
    farbod D
    Feb 7, 2026
    1.0
    I had a confirmed 6:40 pm appointment for battery replacement. Waited 15 minutes only to be told that they were ‘too busy’ to do the job. Their solution? Buy the battery from them and book another appointment like my schedule doesn’t matter. Unacceptable. This is not incompetence; it’s deliberate disregard for paying customers. This company is a joke.
  • MK
    Michael Keating
    Jan 14, 2026
    5.0
    Great service from Natali! Went there a while back with a cell phone black screen and after trying to solve on my own and after going to a couple of other places - everyone said to go to Geek Squad at Allen Stacy Road Best Buy. Glad I listened to them! Natali was super-efficient and courteous. I was getting frustrated that the other places i went to could not help, but Natali jumped right in. Solved my problem pretty quickly. THANK YOU!

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Allen, TX provide?

Geek Squad offers tech repair, setup, and support services including computer, cell phone, data recovery, electronics, appliance, mobile phone, and television repair.

How can I schedule a service with Geek Squad at this location?

You can schedule service either in the store at 190 E Stacy Rd, Allen, TX, or online via their website.

Brand Certified Facts from Geek Squad

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