Cricket Wireless Authorized Retailer

Reviews

• GB

  gene Boivin

  Jul 8, 2021
  5.0
  Without doubt the nicest young lady to help me get a new phone to replace mine. Smart and extremely helpful. I don't know company policy about giving her name so I won't but she is a definite assert to the company. My thanks to her. ....Reconsidered and thought I would thank young Miss ERIN by name. Had to go back in for help and was able to be assisted by another very knowledgeable lady. If my memory serves me correctly her name was SANDRA..please forgive me if I'm wrong. These folks were a world of help and knowledge. My special thanks to both of them. I would like to make a comment that at 76 years of age it's gotta be easier to get a divorce and remarry to a total stranger than to change to a new phone. Unbelievable how much I have become dependent on mine these last few years. As a youngster we had to make that 15 mile drive into town to place a call at a phone booth and it was very infrequent we even used a phone....had to be a special reason like the birth of a child or death of family member. Later we were able to get a home phone on a 4 party line shared with three other people. Now I carry my phone with me 24/7. And am lost if I lay it down somewhere. I'm not sure this has become a good thing but gotta keep up with progress.....I guess.
• TG

  thomas glaze

  May 5, 2021
  1.0
  Added a 4th line to my phone only to be charged a $15 reactivation free after account was suspended over $1.33 after I paid everything at the store. This is the second time I've added a line and they have done this. When they do this, they are stealing $15 everytime from millions of people and still can't roll out 5G. They are using corporate power to abuse and steal! Update: Y'all can give me the $15 back. But after 3 calls to CS they only wanted to give me $5, which means I would still have $10 stolen 🤦. I feel like I'm being punished for adding another line and being a good customer.
• CH

  Cynthia Hernandez

  Apr 2, 2021
  1.0
  The workers took forever talking instead of finishing up and working on the line
• JT

  Jeanne Taylor

  Oct 21, 2020
  5.0
  Have not solved the problem on my husband's phone but very nice rep
• RS

  Richard Strange

  Apr 12, 2019
  5.0
  Wonderful staff