VCA Animal Care Center of Mt. Juliet

Reviews

• SS

  Scott

  Jun 19, 2026
  5.0
  VCA staff are all so sweet! They truly seem to care about my pup & that means everything to me.
• BC

  Brandi Chaney

  May 28, 2026
  5.0
  So we adopted a puppy from the Nashville Humane Society, and this was the place they set us up with for a wellness visit afterward. Staff was super friendly, and our visit was completely free. It took a little more time than I had expected, but they had a litter of puppies come in when we did.
• AB

  Alex Bakhurst

  May 23, 2026
  1.0
  VCA Mount Juliet was extremely unprofessional during what was already a stressful process organizing international travel for my dogs. I was provided incorrect information multiple times regarding vaccination status, rabies tag numbers, expiry dates, and microchip numbers, and had to return with my dogs on several occasions to obtain the correct information and documentation, causing unnecessary confusion, delays, and added stress. To make matters worse, my pre-departure veterinary appointment — booked two weeks in advance — was canceled just 20 minutes before it was due to begin. I was then told they do not even have a vet who can complete the required paperwork, despite me being very clear from the beginning about exactly what was needed. For a veterinary clinic to operate with this level of disorganization is irresponsible and completely unacceptable. Very disappointing experience. I would strongly recommend not trusting VCA Mount Juliet to provide accurate information or to offer reliable pet care.
• JM

  JESSICA MAXFIELD

  May 5, 2026
  5.0
  Amazing vet! They were so kind and quick! Very reasonably priced as well. I would definitely recommend!
• AR

  Ashlynn Rager

  Apr 12, 2026
  1.0
  After 3 years of working with VCA, we are DONE! And I wouldn’t recommend them. We adopted our girl at about 2-3 months old, this was the first and only vet she had ever been to with us. Up until this year she hasn’t had any sort of health problems, and because of that, I just kind of let go of the feeling I was getting from these guys. But our girl developed a pretty bad UTI, naturally we brought her up in order to get an exam and antibiotics. This is where these guys dropped the ball. They gave us a week of antibiotics while we waited for her culture to come back but they let us know there was a refill available for us to pick up once that came back (another weeks worth, so 14 days total is what she should have had) The week goes by and my partner reaches out to them to arrange pickup for the refill, this is when they tell him that because our girl was “showing signs of improvement” the antibiotics worked and we didn’t need anymore. Mind you— She was STILL peeing blood and straining. When I called they flat out refused to give her anymore medication because they “only give 7 days of antibiotics for everyone and that should be enough.” Didn’t offer to retest her, but instead decided to try to pressure us into having her put to sleep in order to do an xray… We had a different vet reach out for her documents so we could seek a second opinion, and MAGICALLY our refill was approved! On top of all of this mess, every time information was available we had to reach out to them. They didn’t reach out to us, they would have let her suffer through the weekend without medication if we hadn’t of hounded them, which is absolutely ridiculous and unacceptable. If you care about your pet and their health, I wouldn’t bring them here. The techs are wonderful but the doctors and the front desk staff have irritated me to no end. Also these guys may claim that they’re more budget friendly but I promise they are not. Their services are marked up like crazy. So not only is it below par care but also ridiculously expensive!

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