Cricket Wireless Authorized Retailer

Reviews

• NI

  Nicci Indigo

  Oct 30, 2023
  1.0
  “Kimberly L.” assisted me. I came to the store to pay my phone bill because the day before my bill was due and I chose to pay the day after. She asks for my ID which I didn’t have due to me leaving it at home. So she uploaded “$60” to my account. I informed her my phone was disconnected so I would’ve expected her to add the $5 reconnection fee which would equal up to $70 “in store due to the $5 customer assistance fee.(adding $65 to my account) thus reconnecting my phone. She knew I’d return to the store because my phone service wasn’t connected. So she charge me an extra “$5” customer assistance fee to add the “$5” to my account for my phone to be reconnected. So I spent $10 more than what I should’ve just so she could get that extra customer assistance fee. And still didn’t need my ID to do either. Either she is mentally “slow” or she knows what she is doing. TERRIBLE CUSTOMER SERIVCE.
• RS

  Rafael Soza

  Dec 27, 2022
  3.0
  No son tan amables
• GQ

  Goddess Queen44

  Aug 5, 2018
  5.0
  The team there is great
• AG

  Alvis Garcia

  Mar 17, 2018
  5.0
  Great customer service!! I’ve been here multiple times while different employees were working. They’re the only ones opened on Sunday after 5 so really helped me with paying bill!

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