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Best Buy

4.0
(2318 reviews)

Business Details

1170 Vann Dr, Jackson, TN
38305, United States
(731) 660-2829

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
1170 Vann Dr, Jackson, TN
38305, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 7:00 PM

Reviews

4.0
2,318 reviews
5 stars
1,182
4 stars
555
3 stars
258
2 stars
113
1 star
210
  • SW
    Stephen West
    4 days ago
    5.0
    Brook was incredibly insightful when it came to my laptop purchase today. She was also able to get me a great deal. I would highly recommend her if you are in the market for a laptop.
  • TM
    Tina Mcbee
    May 13, 2026
    5.0
    The Geek Squad is the best around. Love them!
  • BG
    Brandon Good
    Apr 19, 2026
    5.0
    Customer service was actually amazing.
  • CC
    Chandler
    Apr 14, 2026
    1.0
    A little over a week ago, I went into BestBuy with an appointment through AppleCare to exchange my device due to water damage. We went through the process, which was lengthy. Notably, during my appointment, a lady had came in with a damaged cable in an open box MacBook. The manager and assistant manager took care of this and exchanged it- bravo to them, and great job. My experience has not been the same. We finished my appointment and I knew it could take a few days because they had to ship it off. I was expecting end of week- not 2 weeks later. AppleCare allows me to ship my iPhone back to Apple, and they send a new phone within 2 days. I thought this was the same process at BestBuy; however, I have been gravely mistaken. I use my phone for work, so it is an important device to have. Once Saturday came around, I reached out to Apple who said my device should be at BestBuy Tuesday, or earlier. Great I thought, a slight delay, nothing major. I reached out to BestBuy today who said that my device will not be ready until at least Friday this week, two entire weeks after I dropped my phone off. They said that this is because they have their own process for service so it takes them extra time. It is ridiculous that it takes 2 weeks to replace a phone that was entirely covered by Apple. The one star is because of how kind they were to the lady with a damaged charger, otherwise it would be 0.
  • MM
    Molly
    Apr 8, 2026
    4.0
    Staff was super conscientious. Very courteous.

Frequently Asked Questions About Best Buy

What products can I find at Best Buy in Jackson, TN?

At Best Buy in Jackson, TN, you can shop for TVs, computers, appliances, cameras, and more electronics with expert advice and Geek Squad support.

What are the store hours for Best Buy in Jackson?

Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.

Brand Certified Facts from Best Buy

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