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Geek Squad

3.5
(23 reviews)

Business Details

5591 Hwy 153, Hixson, TN
37343, United States
(423) 877-9929

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.

Location

Geek Squad
5591 Hwy 153, Hixson, TN
37343, United States

Hours

MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed

Products & Services

1 list · 5 items

Tech Solutions

5 items

Inspiration, Innovation & Tech Help

In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to: • Help you discover inspiring new technology • Keep you up-to-date on the latest tech innovations • Provide you with the help you need to get more out of your tech, electronics and appliances

New Technology Solutions to Make Life Better

Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use. Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.

New Tech & Top Products

To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.

Creative Ways to Use Your New Technologies

Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.

Tech Troubleshooting Tips

Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed. To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.

Reviews

3.5
23 reviews
5 stars
13
4 stars
1
3 stars
1
2 stars
1
1 star
7
  • CT
    Catalina Tindle
    Feb 10, 2022
    1.0
    This one star review is not necessarily for the location in Hixson but for the Geek Squad scheduling center. When I called to make the appointment I was asked the model of the printer and the issue. They knew a part needed to be replaced and they proceeded to schedule me. After dropping off a big a** heavy printer at the location, it took them literally seconds to see what the issue was and tell me: We Can’t fix that. We don’t have parts here. The part needs to be purchased by you through the manufacture and if you want, we can replace it if you bring it.” They didn’t know that they don’t have parts? Yes they sure did, so why didn’t they tell me that before hand and save me the trip? Terrrible service. I’ll definitely be taking the printer somewhere else for repair for sure. No doubt.
  • SM
    Shawn Monroe
    Apr 24, 2021
    1.0
    Sorry service. I would not recommend.
  • LM
    lindsey mayo
    Dec 19, 2019
    5.0
    Took my iPhone 7plus to Geek Squad today because it wouldn’t receive calls. Isaac was super patient, kind and professional. Fortunately for me my iPhone had a defect and was 100% completely replaced. Isaac couldn’t have been more friendly and understanding during the entire 1 hour process of installing my new phone.
  • KC
    K Cru
    Aug 23, 2018
    5.0
    Went to geek squad and had one of the best customer service experiences ever. I had called the day before and had been quoted the wrong price, so they honored it. Then when I came in they said my order would take a day but I had work the next 5 days and wouldn't be able to come in. They ended up expediting it and getting it done in just an hour! Amazing amazing experience, would definitely recommend to anyone
  • SS
    Susan Spurgeon
    Aug 9, 2015
    5.0
    My favorite geeks whether for the computer or the media system. Knowledgeable, honest, and on-line available 24/7. They've solved a ton of problems for me.

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