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Apple Saddle Creek

3.8
(1,349 reviews)

Business Details

2031 West Street, Germantown, TN
38138, United States
(901) 751-6980
https://www.apple.com/retail/saddlecreek

About

Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • [Free/Paid] wi-fiAvailable

Location

Apple Saddle Creek
2031 West Street, Germantown, TN
38138, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 5:30 PM
9/7/202610:00 AM - 8:00 PM

Reviews

3.8
1,349 reviews
5 stars
784
4 stars
159
3 stars
68
2 stars
50
1 star
288
  • AH
    Alicia H
    3 days ago
    5.0
    Just dropped in, without an appointment and got outstanding service and engagement from the moment I walked through the door. Every touch point was welcoming, courteous and professional. I had a diagnosis and multiple options to consider in a matter of minutes . I recognize it was fortuitous timing and a pretty easily diagnosed problem but the service was the real win. Kudos to Ethan and the rest of the Apple team. I appreciate your customer service and support.
  • LT
    Louis Tiches
    Aug 19, 2026
    1.0
    They sold me the wrong replacement case for my airpods. I tried to return the case the next day and they said they do not return a "repair" device. Then, they said I should have read the terms, lol. What an "Apple" thing to do.
  • RS
    R B (SilverB)
    Aug 15, 2026
    5.0
    Never had a bad experience at this location, I guess some people got junk phones that can’t be repaired, if your phone is in that bad a shape, just get a new one , as far as customer service, the person that helped me was very professional!
  • JT
    James Taylor
    Aug 12, 2026
    1.0
    Apple Business is a joke. I’ve been a loyal Apple user and investor for over 20 years. I’ve spent over a hundred thousand dollars during that time and I’m ready to leave Apple completely. Not sure what’s changed but it’s impossible to get anyone to help. For over a year I’ve been trying to get them to help us with our Apple business locations and it’s been one disappointment after another. I will update this once there is a resolution. If this is still up, then I’m still waiting on them.
  • LA
    Lauren A
    Aug 2, 2026
    1.0
    What happened to Apple?!? This used to be the absolute best place to buy anything. Friendly people, helpful easy transactions, seamless stress free everything! Now people at the door look annoyed- don’t even smile at you- then you have to download an app to prove you’re an educator - this was never a thing- and I work for MSCS- the largest district and couldn’t get verified- then the interactions aren’t pleasant and just all around feel like you’re annoying people by being there. I used to really look forward to going in because I knew it was going to be a good experience and now they’re just herding you out and ready to go. So disappointing.

Frequently Asked Questions About Apple Saddle Creek

What products can I find at Apple Saddle Creek?

Apple Saddle Creek offers iPhone, Mac, Apple Watch, iPad, and other Apple products.

Where is Apple Saddle Creek located?

Apple Saddle Creek is located at 2031 West Street, Germantown, TN 38138, United States.

Brand Certified Facts from Apple Saddle Creek

This information is certified by Apple Saddle Creek and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 23, 2026Yext Knowledge Graph
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