Aura Brand is based out of Memphis, Tennessee and is a part of Proforma, who is the leader in Printing and Promotional Products Industry. Proforma is the leader in the printing, promotional products and packaging industries with a creative edge to add impact and value to your programs. As your agency without the agency fees, we provide the most innovative & cutting edge product and service solutions through more than 750 offices across the globe.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.