At VCA Regional Institute for Veterinary Emergencies and Referrals (VCA RIVER), we help pets live long, healthy and happy lives. Located in Chattanooga, our veterinarians, technicians and support staff are trained to the highest standards. Their thorough knowledge of the latest procedures and medicines ensures that our patients receive the best care. We deliver the best medical care for pets and the best experience for pet owners.
Our hospital is accredited by the American Animal Hospital Association (AAHA).
If your pet requires the services of a veterinary specialist, we can help as we offer a variety of specialty services. Our advanced care resources are second to none. Our hospital is ready to help when your pet needs us.
Location
Certified by VCA Regional Institute for Veterinary Emergencies and Referrals • Jul 26, 2026
VCA Regional Institute for Veterinary Emergencies and Referrals
Certified by VCA Regional Institute for Veterinary Emergencies and Referrals • Jul 26, 2026
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
4.0
436 reviews
5 stars
314
4 stars
14
3 stars
8
2 stars
10
1 star
90
MO
Mike Ochslong
1 day ago
5.0
Our family had to put our beloved pet to sleep at VCA and the facility was very clean, and the staff were very accomodating and curtious! I just recieved my pets remains in a beautiful bag/box that was packaged meaningfully. It was hard making the decision for my pet but I am so glad I chose VCA ❤️
TT
Tragic
3 days ago
1.0
Family brought a cat in to have looked at. Charged 150 bucks to just tell us our cat had no chance of surviving and they told us they needed to put him down. Well it’s been a week and he is perfectly fine now. So they just didn’t want to do their jobs after getting our money and wanted to kill our pet. Well if you want your animal to live I suggest going somewhere else! If you don’t love animals you shouldn’t be working at a ER for animals. Disgraceful place!
JC
Jake Carmichael
Jul 16, 2026
1.0
Had a x ray scheduled for my dog at 1:30. Get a call at 4 that he’s out of x ray and they’ll call in a hour to discuss. I call an hour and 15 minutes later to be told he’s out of surgery. Finally after fumbling words someone else grabs the phone from there to tell me that he has had no x ray and no surgery and no anesthetics. Mind you a surgery was never scheduled. Not sure what’s going on over there but it isn’t good.
RG
Rob G
Jun 24, 2026
5.0
These guys saved our dog! He ate rat poison and was about to die. We took him to this ER and they immediately took him in, connected an IV and started working on him. About 24 hours later they had him in stable condition and after another 24 hours we picked him up and took him home. If your pet is in trouble take them here. They have a wonderful staff and will keep you informed along the way.
TL
Tess Little
Jun 19, 2026
5.0
I have had to bring a few different pets to VCA over the years, and sometimes it is incredibly hard, but everyone on staff is so kind and professional. I always know that my pets are in good hands if I take them. Last night we took our 7 y/o Boxer mix to see Dr. Kenzi, and even though the prognosis isn't good, we are so grateful for all of her hard work and efforts. We brought our girl home with us for a little bit more time. We highly recommend VCA river for any family with a beloved pet.
Frequently Asked Questions About VCA Regional Institute for Veterinary Emergencies and Referrals
What types of pets does VCA Regional Institute for Veterinary Emergencies and Referrals care for?
We provide medical care for both cats and dogs, ensuring they live long, healthy, and happy lives.
What specialized services are offered at VCA Regional Institute for Veterinary Emergencies and Referrals?
Our specialty services include Clinical Pathology, Critical Care, Emergency Care, Internal Medicine, Neurology, Nutrition, Oncology (Cancer Care), Ophthalmology, Rehabilitation, Reproductive Medicine, and Urgent Care.
Is VCA Regional Institute for Veterinary Emergencies and Referrals accredited?
Yes, our hospital is accredited by the American Animal Hospital Association (AAHA).
What are the operating hours of VCA Regional Institute for Veterinary Emergencies and Referrals?
We are open 24 hours a day, 7 days a week to provide emergency and specialty care for your pet.
What payment options are accepted at VCA Regional Institute for Veterinary Emergencies and Referrals?
We accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Where is VCA Regional Institute for Veterinary Emergencies and Referrals located?
Our hospital is located at 2132 Amnicola Hwy, Chattanooga, TN 37406, USA.
How can I find VCA Regional Institute for Veterinary Emergencies and Referrals using public transportation?
You can use nearby Norfolk Southern- Debutts Yard train station as a landmark when navigating to our hospital at 2132 Amnicola Hwy.
Are there any veterinary services nearby VCA Regional Institute for Veterinary Emergencies and Referrals?
Yes, nearby you will find River Animal Hospital and VCA RIVER Canine Rehabilitation and Wellness which offer additional veterinary and pet wellness services.
Where can I find convenient stores or gas stations near VCA Regional Institute for Veterinary Emergencies and Referrals?
Favorite Market and Mapco are nearby convenient stores and gas stations that you can visit before or after your appointment.
Does VCA Regional Institute for Veterinary Emergencies and Referrals have an online presence where I can learn more about services?
Yes, you can visit our official website at https://vcahospitals.com/regional-institute for detailed information about our services and departments.
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