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Geek Squad

3.3
(36 reviews)

Business Details

2320 N Haines Ave, Rapid City, SD
57701, United States
(605) 341-8220

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
2320 N Haines Ave, Rapid City, SD
57701, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 8:00 PM

Products & Services

1 list · 5 items

Tech Solutions

5 items

Inspiration, Innovation & Tech Help

In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to: • Help you discover inspiring new technology • Keep you up-to-date on the latest tech innovations • Provide you with the help you need to get more out of your tech, electronics and appliances

New Technology Solutions to Make Life Better

Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use. Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.

New Tech & Top Products

To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.

Creative Ways to Use Your New Technologies

Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.

Tech Troubleshooting Tips

Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed. To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.

Reviews

3.3
36 reviews
5 stars
18
4 stars
2
3 stars
2
2 stars
1
1 star
13
  • JG
    Jon Galvin
    Mar 4, 2026
    1.0
    I signed up for a Geek Squad 'Total Membership' for $179 for a one year membership. They said they would fix all software issues on my computer for the year and resolve any issues that I had. I brought in a Dell desktop computer and they refused to work on it because it did not have a Windows 11 program installed. Days later, I decided that I might as well cancel the membership so I called the geek squad. Then I was told I could only get a partial refund, as there was a work order for fixing my computer (which they actually didn't even touch). I said that they didn't work on it. He then told me that I'd have to call the store and ask for them to cancel the work order. Then he paused and said that the Geek Squad at the Best Buy store in Rapid City has just shut off any incoming phone calls due to an excessive volume, so that I would have to walk into the store to address my concern. This is unbelievable poor service. Actually worse than that, it is no customer service at all. I'll never walk into their store again and will flood the internet with negative reviews.
  • PG
    patricia g
    Apr 2, 2024
    5.0
    Exceptional customer service with all my bonehead questions answered. On time and on their game! Daniel was the greatest, and Brian wasn't too shabby either. Highly recommend their services if you need them!
  • DE
    Dustin EagleBull
    Mar 29, 2024
    1.0
    Horrible service. I've bought car items to be installed by geek squad a couple of time now. Both times I've arranged for them to be installed they've called and had moved the install date. If I would've known that I would've went somewhere else. I personally suggest you buy products from a different store.
  • ML
    Miss Lo
    Feb 18, 2024
    5.0
    When I went to them for help, I had to wait a while as I had no appointment scheduled. That's OK, Best Buy is a fun store to wander about while waiting. They helped me with my Lenovo laptop. It would not fully connect to wifi - a constant no internet connection. The Geek Squad tech who helped me was great and up for the challenge. Their service was a great price and well worth it.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Rapid City offer?

Geek Squad at Best Buy offers tech repair, setup, and support services including computer repair, cell phone repair, data recovery, and appliance repair. Service can be scheduled in-store or online.

Where is Geek Squad located in Rapid City?

Geek Squad is located at 2320 N Haines Ave, Rapid City, SD 57701, USA.

Brand Certified Facts from Geek Squad

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Certified July 05, 2026Yext Knowledge Graph
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