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Geek Squad

2.9
(18 reviews)

Business Details

1775 Chamberside Dr, Rock Hill, SC
29730, United States
(803) 366-8000

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
1775 Chamberside Dr, Rock Hill, SC
29730, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 8:00 PM

Products & Services

1 list · 5 items

Tech Solutions

5 items

Inspiration, Innovation & Tech Help

In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to: • Help you discover inspiring new technology • Keep you up-to-date on the latest tech innovations • Provide you with the help you need to get more out of your tech, electronics and appliances

New Technology Solutions to Make Life Better

Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use. Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.

New Tech & Top Products

To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.

Creative Ways to Use Your New Technologies

Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.

Tech Troubleshooting Tips

Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed. To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.

Reviews

2.9
18 reviews
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7
  • EE
    Erin Elise
    Sep 26, 2026
    1.0
    The absolute worst customer service I have ever received. Went in for a battery issue. Was told it was fine. Diagnostic was good. “Just update your phone”. I did. Phone still dying on 65% and draining incredibly fast. Came back and bought a battery, and they had to order it. Fine. Came back when it arrived and dropped my phone off. Came back to pick it up only to be told it was a swollen battery and they didn’t have a part they needed for the back of the phone. They suggested I go to Apple. Fine. I ask for my money back and my phone back. They say they aren’t done with my phone (even though no repair was started). They disappear to the back and no one updates me. I asked one dude for an update and he was extremely rude and dismissive. Finally I get someone to go back there and get my phone. Not once in the 2 times I came did someone take the case off my phone to see the swollen battery. The worst. Horrible. Never bring your phone here.
  • SS
    S
    Sep 10, 2026
    5.0
    Exceptional experience getting my phone screen replaced.
  • KJ
    K Jackson
    Oct 7, 2022
    1.0
    I wish I would've read the reviews before I called this place geek's they are not unprofessional they are I called geeksquad to get help with some wifi camera installation on September 20 I had to pay 129.99 before they would schedule me for an appointment I should've known then it was scthey the guy showed up to my home on Oct rtist4 and was not knowledgeable about what he's was about to do long story short the guy left my house with the cameras not working and know I'm getting the run around about getting my money back customers beware stay away from these scam artists no one gives you their real name and will not let you speak to a manager

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