Best Buy

Reviews

• SH

  scott hamilton

  4 days ago
  1.0
  Live out of town needed to repair an insured Apple product Impossible to contact the store Impossible to answer simple questions, speaking to a store associate with solve by speaking to a call center agent half a world away Corporation has absolutely no consideration for the time of its customers and are entirely concentrated on profit gain. If you don’t believe me try to call a store and get help with anything.
• DC

  Denny Claborn

  6 days ago
  1.0
  Have you ever tried to call Best Buy now and tried to talk to someone locally in the store? You can’t, because they have a new AI feature that sends you to a call center instead of directly calling the store. Geek squad called me and needed some information about a computer they were fixing , tried to call them back. I was not able to get in touch with the person. This is BS.
• TT

  Tippy

  May 11, 2026
  1.0
  Unacceptable!! Promised delivery for my TV today and our sound bar and now the store is changing the date to Thursday. No communication! And a inconvenience! Waiting for my TV to arrive and no one text or calls me to tell me they are not coming. I had to call many times , was told no driver and they had to order the sound bar..sounds very mixed up to me. I payed hundreds of $$ ...for what..terrible service!!
• AP

  Anthony Pollick

  May 10, 2026
  5.0
  I’ve been to a lot of Best Buy’s but this one in particular has such a great atmosphere and staff! They are all very friendly and worthy of helping you out whenever needed. I had recently upgraded my living room tv from a Vizio to an LG thanks to Alliera. He really gave me a breakdown of what was the goods and bad of the TVs available. He also set me up with a soundbar to complete my setup. Now my living room is a gamer’s paradise. Nothing but positivity!!
• AM

  Amanda Metze

  May 9, 2026
  5.0
  Andrew gave me exceptional customer service! I will be purchasing all my future tech here! Ray, Michael B., and Jakob were also great help.