Location.com logo
Best Buy Logo
Brand Certified

Best Buy

4.2
(4,324 reviews)

Business Details

1504 Macarthur Rd, Whitehall, PA
18052, United States
(610) 432-6956

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
1504 Macarthur Rd, Whitehall, PA
18052, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 8:00 PM

Products & Services

7 lists · 49 items

Explore offerings from Best Buy on 1504 Macarthur Rd in Whitehall, with popular get started with a free in-home consultation in [city], [state], geek squad: your experts for installing a smart home system in [city], [state], strong wi-fi is the key to your smart home, and smart home security, smart home products and installation available at this location.

Tech Solutions

5 items

Inspiration, Innovation & Tech Help

In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to: • Help you discover inspiring new technology • Keep you up-to-date on the latest tech innovations • Provide you with the help you need to get more out of your tech, electronics and appliances

New Technology Solutions to Make Life Better

Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use. Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.

New Tech & Top Products

To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.

Creative Ways to Use Your New Technologies

Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.

Tech Troubleshooting Tips

Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed. To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.

Smart Home Pages Content

4 items

Get Started with a Free In-Home Consultation in [city], [state]

Get Started with a Free In-Home Consultation in [city], [state]

Smart home technology is becoming incredibly popular, with hundreds of products hitting the marketplace. With everything from voice-activated speakers like Amazon Echo and Google Home to the Ring doorbell and Nest thermostat, it can be confusing sorting through all the products for a home automation system. A much easier option is to schedule an <a href="https://www.bestbuy.com/site/in-home-consultation/free-smart-home-consultation/pcmcat1501616148363.c?id=pcmcat1501616148363">In-Home Consultation</a> in the comfort of your home. One of our In-Home Advisors will visit you, explain product choices and show you what's possible in a smart home. If you decide to purchase smart home products, your In-Home Advisor can coordinate all deliveries and installation.

Geek Squad: Your Experts for Installing a Smart Home System in [city], [state]

Geek Squad: Your Experts for Installing a Smart Home System in [city], [state]

Whether you're looking to build a complete automated home system, or just focusing on one area like home security, home lighting control or whole house audio, Geek Squad Agents can take care of your installation with ease. They have the expertise to handle a wide range of home control products, and will find optimal places to install your devices. Geek Squad offers a full selection of smart home automation services, including: <a href="http://www.bestbuy.com/site/on-site-smart-doorbell-installation/5732345.p?skuId=5732345">Smart Doorbell Installation</a> <a href="http://www.bestbuy.com/site/smart-door-lock-installation/5894802.p?skuId=5894802">Smart Door Lock Installation</a> <a href="http://www.bestbuy.com/site/smart-thermostat-installation/9530094.p?skuId=9530094">Smart Thermostat Installation</a> <a href="http://www.bestbuy.com/site/promo/wifi-camera-setup">Wireless Camera Installation</a> <a href="http://www.bestbuy.com/site/promo/wired-camera-setup">Wired Camera Installation</a> <a href="http://www.bestbuy.com/site/geek-squad-setup/home-wi-fi-setup/pcmcat748302046653.c?id=pcmcat748302046653">Home Wi-Fi Setup & Support</a> <a href="http://www.bestbuy.com/site/smart-lighting-setup/9530118.p?skuId=9530118">Smart Lighting Setup</a> <a href="http://www.bestbuy.com/site/voice-control-setup/5803206.p?skuId=5803206">Voice Control Setup</a>

Strong Wi-Fi is the Key to Your Smart Home

Strong Wi-Fi is the Key to Your Smart Home

It's easy to forget that for a smart home to work successfully, you need to have the right router and a strong wireless network. Having home Wi-Fi service doesn't guarantee you're going to have fast home wireless Internet. Your router may not be in the best location, or it might be outdated. If you schedule an <a href="https://www.bestbuy.com/site/in-home-consultation/free-smart-home-consultation/pcmcat1501616148363.c?id=pcmcat1501616148363">In-Home Consultation</a>, your In-Home Advisor can perform a free in-home Wi-Fi analysis and suggest ways to improve your home network setup. For whole home automation, you may need a new router for the best possible Wi-Fi. Your In-Home Advisor can even work with you to schedule services like <a href="https://www.bestbuy.com/site/geek-squad-setup/home-wi-fi-setup/pcmcat748302046653.c?id=pcmcat748302046653">Home Wi-Fi Setup & Support</a>, to ensure your new router is set up correctly and your home network is optimized. With <a href="https://www.bestbuy.com/site/geek-squad-setup/home-wi-fi-setup/pcmcat748302046653.c?id=pcmcat748302046653">Home Wi-Fi Setup & Support</a>, a Geek Squad Agent will decide where to place your router to maximize performance and optimize Wi-Fi security. Your Geek Squad Agent can also optimize your Wi-Fi settings and recommend solutions for dead spots and slow speeds. You'll also get one or two years of Geek Squad Wi-Fi support via phone and Web, depending on which plan length you choose. Let the [city], [state] Geek Squad set up your home network to maximize your Wi-Fi performance.

Smart Home Security, Smart Home Products and Installation

Smart Home Security, Smart Home Products and Installation

Home security service and home security products are some of the most requested items for a smart home. You can now see who's at your door, or who's making noise outdoors, just by viewing a camera feed on your smartphone app. You can program your lights to turn on and off during vacations, set a home alarm, and set a code on your smart door locks so trusted people can enter while you're away. If you schedule a free <a href="https://www.bestbuy.com/site/in-home-consultation/free-smart-home-consultation/pcmcat1501616148363.c?id=pcmcat1501616148363">In-Home Consultation</a>, your In-Home Advisor can explain the smart home security systems and products that are possible, security alarm systems, and the Geek Squad services that are available, including: <a href="http://www.bestbuy.com/site/on-site-smart-doorbell-installation/5732345.p?skuId=5732345">Smart Doorbell Installation</a> <a href="http://www.bestbuy.com/site/smart-door-lock-installation/5894802.p?skuId=5894802">Smart Door Lock Installation</a> <a href="http://www.bestbuy.com/site/promo/wifi-camera-setup">Wireless Camera Installation</a> <a href="http://www.bestbuy.com/site/promo/wired-camera-setup">Wired Camera Installation</a> <a href="http://www.bestbuy.com/site/smart-lighting-setup/9530118.p?skuId=9530118">Smart Lighting Setup</a> <a href="http://www.bestbuy.com/site/voice-control-setup/5803206.p?skuId=5803206">Voice Control Setup</a> Having a home security system with an alarm system, light control and other smart home products can provide more peace of mind for you and your family. The [city], [state] Best Buy and Geek Squad can help you choose the right products, perform professional installations, and troubleshoot any issues that arise in the future.

Specialty Shops and Services

16 items

Camera Experience Shop

More cameras. More help. More hands-on. Come in to experience camera shopping the way it should be.

Apple Shop

Visit our store-within-a store for all things Apple: Mac, iPad, iPhone, Apple TV and more.

Windows Store

Get help from Microsoft experts and try out a full range of Microsoft products and accessories.

Samsung Open House

Step into an innovative kitchen and laundry room filled with appliances.

Samsung Experience Shop

Try the latest Samsung devices, chat with experts, and get help in Samsung Skills Workshops.

LG Experience

Discover the incredible pictures, theater-quality sound and stunning video of the latest LG TVs.

Sony Experience

Sony experts are ready to show you the latest TVs, sound bars and gaming experiences from Sony.

Dyson Demo Experience

Our pros show the latest Dyson technology in floor care, personal care and air treatment.

In-Home Consultation

An In-Home Advisor can visit your home, show you what's possible and create a plan.

Alienware Experience Shop

Step into the Alienware PC gaming experience. Try our fully loaded systems and get lost in the game.

Best Buy Categories

12 items

Computers & Tablets

<a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat138500050001&st=categoryid%24pcmcat138500050001&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Laptops</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat143400050013&st=categoryid%24pcmcat143400050013&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Desktops & All-in-One Computers</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat209000050008&st=categoryid%24pcmcat209000050008&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Tablets</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat143700050048&st=categoryid%24pcmcat143700050048&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Monitors</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=abcat0712000&st=categoryid%24abcat0712000&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">PC Gaming</a>

TV & Home Theater

<a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat333800050003&st=pcmcat333800050003_categoryid%24abcat0101001&qp=verticalresolution_facet%3DResolution~2160p%20(4K)%5Estorepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">4K Ultra HD TVs</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat220700050011&st=pcmcat220700050011_categoryid%24abcat0101001&qp=features_facet%3DFeatures~Smart%20Capable%5Estorepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Smart TVs</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?_dyncharset=UTF-8&browsedCategory=pcmcat748302046012&id=pcat17071&iht=n&ks=960&list=y&qp=condition_facet%3DCondition~Open-Box&sc=Global&st=categoryid%24abcat0101000&type=page&usc=All%20Categories%5Estorepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Open Box TVs</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=abcat0205007&st=categoryid%24abcat0205007&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Sound Bars</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=abcat0106004&st=categoryid%24abcat0106004&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">TV Mounts</a>

Video Games

<a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat1572034351415&st=categoryid%24pcmcat1572034351415&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">PlayStation 5</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat1560455091535&st=categoryid%24pcmcat1560455091535&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Xbox Series X|S </a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat1476977522176&st=categoryid%24pcmcat1476977522176&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Nintendo Switch</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=abcat0700000&st=categoryid%24abcat0700000&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Video Games</a>

Cell Phones

<a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat311200050005&st=categoryid%24pcmcat311200050005&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Unlocked Phones</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat305200050000&st=categoryid%24pcmcat305200050000&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">iPhones</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat305200050001&st=categoryid%24pcmcat305200050001&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Samsung Galaxy</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat158500050014&st=categoryid%24pcmcat158500050014&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Prepaid Phones</a>

Audio

<a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat144700050004&st=categoryid%24pcmcat144700050004&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Headphones</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=abcat0205000&st=categoryid%24abcat0205000&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Speakers</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat331200050015&st=pcmcat331200050015_categoryid%24abcat0204000&qp=features_facet%3DFeatures~Wireless%5Estorepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Wireless Headphones</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat310200050004&st=categoryid%24pcmcat310200050004&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Bluetooth & Wireless Speakers</a>

Appliances

<a href="https://www.bestbuy.com/site/refrigerators/all-refrigerators/pcmcat367400050001.c?id=pcmcat367400050001&extStoreId=[corporateCode]">Refrigerators</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?browsedCategory=abcat0910000&fs=saas&id=pcat17071&iht=n&ks=960&list=y&nrp=15&sc=Global&st=categoryid%24abcat0910000&type=page&usc=All%20Categories&extStoreId=[corporateCode]">Washers & Dryers</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?browsedCategory=abcat0905001&cp=1&id=pcat17071&iht=n&ks=960&list=y&nrp=15&sc=Global&st=categoryid%24abcat0905001&type=page&usc=All%20Categories&extStoreId=[corporateCode]">Dishwashers</a> <a href="https://www.bestbuy.com/site/microwaves/all-microwaves/pcmcat748301803023.c?id=pcmcat748301803023&extStoreId=[corporateCode]">Microwaves</a>

Smart Home, Security & Wi-Fi

<a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat308100050020&st=categoryid%24pcmcat308100050020&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Security Cameras & Surveillance</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat345400050002&st=categoryid%24pcmcat345400050002&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Smart Lighting</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat308100050014&st=categoryid%24pcmcat308100050014&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Smart Plugs & Outlets</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat1477674238305&st=categoryid%24pcmcat1477674238305&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Smart Speakers & Displays</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=abcat0503000&st=categoryid%24abcat0503000&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Wi-Fi & Networking</a>

Cameras, Camcorders & Drones

<a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat186400050004&st=pcmcat186400050004_categoryid%24abcat0401005&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Digital SLR Cameras</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=abcat0401001&st=categoryid%24abcat0401001&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Point & Shoot Cameras</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat214000050005&st=pcmcat214000050005_categoryid%24pcmcat234200050001&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Mirrorless Cameras</a> <a href=" https://www.bestbuy.com/site/digital-camera-accessories/camera-lenses/abcat0410018.c?id=abcat0410018&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Camera Lenses</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat369900050001&st=categoryid%24pcmcat369900050001&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Drones</a>

Wearable Technology

<a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat321000050004&st=categoryid%24pcmcat321000050004&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Smartwatches & Accessories</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=abcat0301006&st=categoryid%24abcat0301006&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Fitness & GPS Watches</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat748300489081&st=categoryid%24pcmcat748300489081&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Apple Watch</a>

Health, Fitness & Beauty

<a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat210000050008&st=categoryid%24pcmcat210000050008&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Activity Trackers & Pedometers</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=abcat0301006&st=categoryid%24abcat0301006&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Fitness & GPS Watches</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=abcat0915005&st=categoryid%24abcat0915005&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Shaving & Hair Removal</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=abcat0915009&st=categoryid%24abcat0915009&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Hair Care</a>

Home, Furniture & Office

<a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=abcat0900000&st=categoryid%24abcat0900000&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Appliances</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat249700050006&st=categoryid%24pcmcat249700050006&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Furniture & Decor</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=abcat0805000&st=categoryid%24abcat0805000&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Office</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=abcat0911000&st=categoryid%24abcat0911000&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Vacuum Cleaners & Floor Care</a>

Toys, Games & Collectibles

<a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat1492451998184&st=categoryid%24pcmcat1492451998184&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Toys</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat274200050008&st=categoryid%24pcmcat274200050008&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Games, Puzzles & Cards</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat748302046148&st=categoryid%24pcmcat748302046148&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Licensed Collectibles</a>

Magnolia Design Center Products

4 items

Audio

<a href="https://www.bestbuy.com/site/magnolia-audio/magnolia-home-theater-speakers/pcmcat143200050022.c?id=pcmcat143200050022">Speakers & Soundbars</a> <a href="https://www.bestbuy.com/site/magnolia-audio/magnolia-home-theater-receivers/pcmcat143200050023.c?id=pcmcat143200050023">Receivers & AV Separates</a> <a href="https://www.bestbuy.com/site/magnolia-audio/premium-cd-players-turntables/pcmcat1492539864225.c?id=pcmcat1492539864225">CD Players & Turntables</a> <a href="https://www.bestbuy.com/site/magnolia-audio/magnolia-wireless-multiroom-audio/pcmcat748300662269.c?id=pcmcat748300662269">Wireless & Streaming</a> <a href="https://www.bestbuy.com/site/magnolia-audio/magnolia-headphones/pcmcat748300662394.c?id=pcmcat748300662394"> Headphones </a>

Video

<a href="https://www.bestbuy.com/site/magnolia-home-theater/magnolia-home-theater-tvs/pcmcat143200050016.c?id=pcmcat143200050016">TVs</a> <a href="https://www.bestbuy.com/site/magnolia-tv-and-video/magnolia-projectors-and-screens/pcmcat748300662305.c?id=pcmcat748300662305">Projectors</a> <a href="https://www.bestbuy.com/site/magnolia-tv-and-video/magnolia-home-theater-blu-ray-dvd-players/pcmcat143200050021.c?id=pcmcat143200050021">Blu-ray Players</a> <a href="https://www.bestbuy.com/site/magnolia-tv-and-video/magnolia-streaming-media-players/pcmcat748300662364.c?id=pcmcat748300662364">Streaming Media Players</a>

Furniture & Accessories

<a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat1494446488590&st=pcmcat1494446488590_categoryid%24pcmcat249700050007&qp=collection_facet%3DCollection~Magnolia%20Home%20Theater%5Ecategory_facet%3DHome%20Theater%20Seating~abcat0106009">Seating</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat143200050025&st=pcmcat143200050025_categoryid%24abcat0106000&qp=collection_facet%3DCollection~Magnolia%20Home%20Theater%5Ecategory_facet%3DTV%20Mounts~abcat0106004">Cabinets, Stands & Mounts</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat748300660981&st=pcmcat748300660981_categoryid%24abcat0107000&qp=collection_facet%3DCollection~Magnolia%20Home%20Theater%5Ecategory_facet%3DA%2FV%20Cables%20%26%20Connectors~abcat0107015">Cables</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&st=Accoustic%20treatments&_dyncharset=UTF-8&id=pcat17071&type=page&sc=Global&nrp=&sp=&qp=brand_facet%3DBrand~Acoustic%20Geometry&list=n&af=true&iht=y&usc=All%20Categories&ks=960&keys=keys">Acoustic Treatments</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat748300660981&st=pcmcat748300660981_categoryid%24abcat0107000&qp=collection_facet%3DCollection~Magnolia%20Home%20Theater%5Ecategory_facet%3DA%2FV%20Surge%20Protectors%20%26%20Power~abcat0107045">Power Filtration</a>

Smart Home

<a href="https://www.magnoliaav.com/expert-guides/smart-home-guide/">Whole Home Systems</a> <a href="https://www.magnoliaav.com/expert-guides/networking/">Networking</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat748300660981&st=pcmcat748300660981_categoryid%24abcat0107000&qp=collection_facet%3DCollection~Magnolia%20Home%20Theater%5Ecategory_facet%3DRemote%20Controls~abcat0107039">Remotes</a>

Magnolia Home Theater Products

4 items

Audio

<a href="https://www.bestbuy.com/site/magnolia-audio/magnolia-home-theater-speakers/pcmcat143200050022.c?id=pcmcat143200050022">Speakers & Soundbars</a> <a href="https://www.bestbuy.com/site/magnolia-audio/magnolia-home-theater-receivers/pcmcat143200050023.c?id=pcmcat143200050023">Receivers & AV Separates</a> <a href="https://www.bestbuy.com/site/magnolia-audio/premium-cd-players-turntables/pcmcat1492539864225.c?id=pcmcat1492539864225">CD Players & Turntables</a> <a href="https://www.bestbuy.com/site/magnolia-audio/magnolia-wireless-multiroom-audio/pcmcat748300662269.c?id=pcmcat748300662269">Wireless & Streaming</a> <a href="https://www.bestbuy.com/site/magnolia-audio/magnolia-headphones/pcmcat748300662394.c?id=pcmcat748300662394"> Headphones </a>

Video

<a href="https://www.bestbuy.com/site/magnolia-home-theater/magnolia-home-theater-tvs/pcmcat143200050016.c?id=pcmcat143200050016">TVs</a> <a href="https://www.bestbuy.com/site/magnolia-tv-and-video/magnolia-projectors-and-screens/pcmcat748300662305.c?id=pcmcat748300662305">Projectors</a> <a href="https://www.bestbuy.com/site/magnolia-tv-and-video/magnolia-home-theater-blu-ray-dvd-players/pcmcat143200050021.c?id=pcmcat143200050021">Blu-ray Players</a> <a href="https://www.bestbuy.com/site/magnolia-tv-and-video/magnolia-streaming-media-players/pcmcat748300662364.c?id=pcmcat748300662364">Streaming Media Players</a>

Furniture & Accessories

<a href="https://www.bestbuy.com/site/magnolia-tv-stands-mounts-furniture/magnolia-home-theater-furniture/pcmcat748300662476.c?id=pcmcat748300662476">Seating</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat143200050025&st=pcmcat143200050025_categoryid%24abcat0106000&qp=collection_facet%3DCollection~Magnolia%20Home%20Theater%5Ecategory_facet%3DTV%20Mounts~abcat0106004">Cabinets, Stands & Mounts</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat748300660981&st=pcmcat748300660981_categoryid%24abcat0107000&qp=collection_facet%3DCollection~Magnolia%20Home%20Theater%5Ecategory_facet%3DA%2FV%20Cables%20%26%20Connectors~abcat0107015">Cables</a> <a href="https://www.bestbuy.com/site/magnolia-accessories/magnolia-acoustical-treatments/pcmcat1516117105394.c?id=pcmcat1516117105394 ">Acoustic Treatments</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat748300660981&st=pcmcat748300660981_categoryid%24abcat0107000&qp=collection_facet%3DCollection~Magnolia%20Home%20Theater%5Ecategory_facet%3DA%2FV%20Surge%20Protectors%20%26%20Power~abcat0107045">Power Filtration</a>

Smart Home

<a href="https://www.bestbuy.com/site/magnolia-inspiration/smart-spaces/pcmcat1528730835579.c?id=pcmcat1528730835579 ">Whole Home Systems</a> <a href="https://www.bestbuy.com/site/magnolia-accessories/magnolia-home-theater-networking/pcmcat748300662529.c?id=pcmcat748300662529 ">Networking</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat748300660981&st=pcmcat748300660981_categoryid%24abcat0107000&qp=collection_facet%3DCollection~Magnolia%20Home%20Theater%5Ecategory_facet%3DRemote%20Controls~abcat0107039">Remotes</a>

Home Theater Pages Content

4 items

Mounting and Installation Services

Mounting and Installation Services

You can count on the [city], [state] Geek Squad team for everything entertainment-related, and more, not just home theater installation. No job is too big or too small. Whether you want <a href="http://www.bestbuy.com/site/tv-home-theater-services/tv-mounting-packages/pcmcat748300648009.c?id=pcmcat748300648009#1">TV mounting</a> (even if you didn't get your television at Best Buy), video/DVD player, <a href="http://www.bestbuy.com/site/cord-cutting-service-antenna-streaming-device/5809103.p?skuId=5809103">streaming device or TV antenna connection</a>, or just want to know how to program a <a href="https://www.bestbuy.com/site/remote-control-programming/7983578.p?skuId=7983578">universal remote</a> to give you all-in-one control of your entertainment options, we're ready to help. Do you need your cable concealed behind the walls? No problem. TV mounting services determining the ideal position so everyone in the room has a great view? You got it. Configure your smart TV or smart Blu-ray player apps for media streaming? Sure thing. Television installation over your brick or rock fireplace? Check. <a href="http://www.bestbuy.com/site/geek-squad-tv-calibration/8586559.p?skuId=8586559">TV calibration</a> to be sure you're getting the optimum colors and the sharpest images your television can provide? You're covered. If it's anything related to <a href="http://www.bestbuy.com/site/tv-home-theater-services/tv-mounting-packages/pcmcat748300648009.c?id=pcmcat748300648009">TV mounting and setup</a>, we can handle it for you.

Enhance the System You Already Own

Enhance the System You Already Own

Sometimes when you're looking to upgrade your entertainment system, instead of starting from scratch, it makes more sense to transform an existing space. We'll evaluate your acoustics and layout, along with your current equipment, then make recommendations for ways to add entertainment excitement to your room. Maybe you'd be best served by surround sound installation, with speakers and subwoofers positioned on walls, in-wall or in-ceiling. Or maybe you want to enjoy your music all around your home, or out on the patio or deck. We'll take care of it, perhaps using wireless home theater components, and an audio transmitter, for instance. Often a relatively minor tweak to your home audio system design can bring a robust new exuberance to the room, without a full audio install.

Geek Squad [city], [state]: We're Here for You

Geek Squad [city], [state]: We're Here for You

Your local Geek Squad team is based out of the Best Buy store situated at [address] in [city], [state]. Along with home theater system installation, the Geek Squad [city] offers a full range of services, including repair and installation of appliances, computers, car electronics, cameras and camcorders, cell phones, wearable technology, and more, plus we're experts on the full range of connected and smart home services. We specialize in keeping your tech in working order, and in helping you optimize your life, and your entertainment, in a new tech world. We're available 24 hours a day to help over the phone or using remote online chat. And, you can always schedule a [city], [state] agent to come to your home or office for any of your design, installation, optimization and programming support needs.

Creating Your Dream Home Theater System

Creating Your Dream Home Theater System

In [city], [state] area, we're your go-to solution for designing and setting up home entertainment systems that provide unparalleled, customized multimedia experiences. We can help you develop the media room you've always dreamed of, as well as a comprehensive home audio system that enables your music to move with you from room to room, and a whole home video system that lets you pause a movie in one room and resume watching it in another. The high-performance sound and video experience you've always wanted is just a click or a phone call away. A great first step is to sign up for our free <a href="https://www.bestbuy.com/site/in-home-consultation/free-home-theater-consultation/pcmcat1501616248975.c?id=pcmcat1501616248975">In-Home Consultation</a>. You'll receive home theater recommendations from a highly trained In-Home Advisor in the comfort of your home. We can help design an ideal entertainment space, help you cut the cord on cable and satellite TV, send music around your home and stream videos to devices, and so much more. There's never any sales pressure or obligation to buy, and if you love the recommendations from your In-Home Advisor, they can be your single point of contact, from initial design to delivery and installation. Your In-Home Advisor will also be available for any future questions and new projects. Since we're familiar with all the latest home theater gear and equipment, we can help you configure your new system with the features you want from top to bottom, including audio, video, gaming, and control. We'll work with you regarding the placement of speakers, sound bars, screens and cords for optimal sound and viewing. Additionally, if you're doing a home remodel, we're happy to partner with your architect, contractor or builder to incorporate your entertainment plans into the project from the get-go.

Reviews

4.2
4,324 reviews
5 stars
2,453
4 stars
986
3 stars
390
2 stars
162
1 star
333
  • YY
    Yue Yu
    Jul 1, 2026
    1.0
    Avoid this store at all costs, especially around 8:30 PM. They close in half an hour, and they won’t lift a finger to help you whatsoever. That female manager — or honestly, I’m not even sure if she is a woman — is extremely rude. She lies blatantly without even checking the inventory, claims items are out of stock right away. Then she walks off to chat and joke around with a group of young male staff, completely ignoring the three of us customers. I’ve had this exact bad experience on two separate visits. It makes you wonder whether this is a Best Buy or some nightclub.
  • MH
    Matthew Harris
    Jul 1, 2026
    1.0
    Couldn't get good help, they all walk around without a care in the world! The person that waited on me looked at pictures on her phone!! While!! Waiting on me! 07 01 2026, Last time I was there! The young man took good care of me!
  • JJ
    John Hough Jr
    Jun 29, 2026
    1.0
    Had the Samsung galaxy s26 ultra on sale on June 29th, on their website, never said it was ending at midnight. I drive all the way down here 35 min drive the next day, and too bad so sad, no sale, full price. They would not honor it. I checked it last night and decided to get in-person and not have a $1,000 phone shipped to house. Don't waste your time or money here. It's the next Circuit City, I'd hate someone to buy something of high value only for them to go out of business and you are out of any warranty. They are well on their way to it, with business practice like that.
  • CC
    Colby
    Jun 13, 2026
    1.0
    Subject: Formal Demand for Immediate Resolution – Defective Meta Ray-Ban Glasses / Store #587 Refused Exchange Dear Best Buy Corporate Customer Relations, This letter serves as a formal demand for immediate resolution of a defective product matter and a formal complaint regarding the conduct of management at Best Buy Store #587, located at 1504 MacArthur Rd, Whitehall Township, PA 18052. On 05/16/26 at 1:33 PM, I purchased Meta Ray-Ban smart glasses, listed on my receipt as “META – RBM2 WAYFARER TRY GRY,” for a total of $413.56, including tax, paid with my card. On 06/12/2026, the glasses became defective and stopped working. On that same date, at approximately 1:30 PM, I returned to Store #587 with the defective product and my receipt and requested an exchange. Rather than providing assistance, the store manager refused to exchange the defective item and relied on vague, generalized receipt language referring to “most purchases” having a 15-day return window. When I asked how that language specifically applied to this product and this defect claim, I was asked whether I could read the receipt. That response was rude, dismissive, and wholly unacceptable. Immediately after leaving the store, I contacted Best Buy customer service by phone. During that call, I spoke with Zola, Payel, Ntompizodwa, and supervisor Fikilie. Each of those representatives advised me that I was entitled to an in-store exchange and that the store should process it. Most concerning, during my final call, supervisor Fikilie specifically instructed me to return to the store and have the store manager speak with him directly so the matter could be resolved immediately. I followed that instruction. However, when that was relayed to the store manager, he refused and stated, “not happening.” That response reflects a deliberate refusal to cooperate not only with me, but with Best Buy’s own supervisory staff. To be clear, the relevant facts are not in dispute: • I purchased the product on 05/16/26 at 1:33 PM. • The product became defective on 06/12/2026. • I returned to the store the same day the defect occurred and promptly requested an exchange. • Four Best Buy representatives — Zola, Payel, Ntompizodwa, and supervisor Fikilie — told me the exchange should be honored. • Supervisor Fikilie instructed me to return to the store so he could speak directly with the manager, and the manager refused, stating, “not happening.” • Store #587 nevertheless refused to resolve the issue and did so in an unprofessional manner. Best Buy cannot reasonably expect a customer to accept defective merchandise, contradictory policy guidance, and disrespectful treatment from store leadership. If Best Buy’s position is that this defective product is not eligible for exchange, then I demand that Best Buy state that in writing, identify the exact policy provision being relied upon, and explain why four of its own representatives advised the opposite. Accordingly, I demand the following: 1. Immediate written authorization for a full exchange of my defective Meta Ray-Ban glasses at Best Buy Store #587, or a full refund to my original method of payment. 2. Written clarification of the exact policy Best Buy contends applies to Meta Ray-Ban smart glasses in this situation. 3. A formal review of the conduct of the manager at Store #587 who refused assistance, refused to speak with supervisor Fikilie, and addressed me in a dismissive and unprofessional manner. 4. A written response within 7 days of receipt of this complaint. If this matter is not resolved promptly, I am prepared to escalate it through every available channel, including a card dispute, a Better Business Bureau complaint, and any other consumer-protection avenue available for the sale of defective merchandise and the refusal to provide a consistent remedy after contradictory corporate guidance. I am preserving my receipt, product information, timeline of events, and the names of the representatives with whom I spoke.
  • EC
    E C
    Jun 2, 2026
    1.0
    FINAL UPDATE: Based on CCR Warranty’s offer, I accepted the iPhone 15 Pro Max, regardless of its battery condition, & purchased the necessary accessories. 4 days later, however, I was informed that the iPhone 15 Plus was suddenly back in stock & would be shipped instead. I explained that a written agreement existed & that I had already incurred additional expenses purchasing accessories for the Pro Max. My concerns were dismissed, & CCR Warranty proceeded as though the original agreement never existed. ANOTHER UPDATE: I have now been without a phone for approximately 2 weeks, not including shipping time. During this process, I learned that CCR Warranty, the warranty company Best Buy partners with, can match the cosmetic condition of the original purchase (in my case, “Excellent” condition). However, there is minimal transparency regarding battery health beyond the statement that it will be “at least 75%,” despite Apple defining batteries at or below 80% of original capacity as chemically degraded. When I raised this concern with Jeff, the Executive Customer Specialist for Best Buy, I was again told there was nothing the company could do & that I should continue working with CCR Warranty. I requested a replacement with 80% or better battery health, as the one I sent in was closer to 100%. CCR responded that they cannot guarantee or disclose exact battery health beyond their 75% minimum threshold, leaving no clear assurance that the replacement meets a reasonable standard of battery performance. I feel forced to accept a lemon. UPDATE: Thank you to the social media team for responding. However, this is how Best Buy Corporate handled the situation. In response to my Better Business Bureau complaint, Jeff (no last name), an Executive Customer Specialist, contacted me on behalf of Corporate. He explained that all pre-owned Best Buy electronic devices come with a 90-day warranty through CCR Warranty & they could repair or replace the device. Because I have sensitive data on the phone, a repair was my only viable option. However, when I contacted CCR Warranty, they flatly contradicted Jeff’s claims, stating they do not repair phones under any circumstances; they only replace them. When I brought this contradiction back to Jeff, the executive resolution offered was simply to tell me that I “should have backed up my data” on a phone that suffered a sudden, catastrophic failure less than 2 months after being sold in “excellent” condition. If you buy “Geek Squad Certified” or “excellent” pre-owned tech from Best Buy, be warned: corporate promises 1 thing, but their warranty departments enforce another. I will be leaving this review up so other buyers know what kind of “support” to expect when their certified devices fail. ORIGINAL: I’ve now had multiple bad experiences with Best Buy’s “certified” & preowned electronics. In March, I purchased a preowned iPhone 15 Plus listed in “excellent” condition. Less than 2 months later, the touchscreen completely failed, making the phone unusable. What made the experience worse was the poor customer service. I contacted support multiple times & received inconsistent information & little assistance. I have since had to file complaints with the Pennsylvania Attorney General office & the Better Business Bureau. I’ve also previously purchased a Geek Squad Certified “unlocked” smartwatch that arrived carrier-locked to T-Mobile. When I reached out to T-Mobile, they were shocked it was even sold considering it was still tied to an active contract. These experiences have left me with serious concerns about Best Buy’s inspection process, the accuracy & reliability of its product descriptions, condition ratings, & other labels used to market preowned items, & the quality of support provided when defective products are sold.

Frequently Asked Questions About Best Buy

What types of products can I find at Best Buy in Whitehall, PA?

You can shop for TVs, computers, appliances, and more at Best Buy in Whitehall, PA.

What are the store hours for Best Buy in Whitehall on weekdays?

Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.

Brand Certified Facts from Best Buy

This information is certified by Best Buy and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: