Best Buy

Reviews

• EK

  Elana Knopp

  5 days ago
  5.0
  I have been consistently impressed with the customer service at Best Buy in Springfield, PA. The team there is so professional, friendly, patient, and knowledgeable. Huge shoutout to Sanzidul, who sold me my laptop and continues to be my go-to professional. He goes above and beyond and has turned me into a very loyal customer. He recently helped me figure out a complex issue I was having with my laptop. Sanzidul was so helpful and patient and gave me the reassurance I needed that the issue would be resolved. And it was! Another shoutout to Haris, who came in to assist - he was so incredibly helpful as well! I will be returning to this location for all of my Best Buy needs!
• JW

  Joe Williams

  May 12, 2026
  5.0
  They always have exactly what I need and haven't made a bad purchase there after numerous visits. Holiday sales is where you can save alot of money as well
• SR

  Steve Roedel

  May 8, 2026
  5.0
  I was in the store looking at auto stereos and Will Prous came over and assisted me. He was very knowledgeable and helpful as I made my decision to purchase. We sat down and discussed the installation kit and the issues I could expect with functionality on the original car features. He was extremely helpful in explaining everything to me and I felt confident that I had made the correct decision. The installation was successful and Will took all the time I needed to understand the nuances of my new JVC auto stereo. My highest commendation to Will Prous and Geek Squad. You can be proud of his commitment to excellent customer service and quality tech service.
• RH

  robert heine

  May 6, 2026
  2.0
  Place had what I wanted but left without anything because I waited about 30 minutes patiently while the tv salesman was helping someone else witch I understand but there was another salesman who never walked over and when I was walking out the salesman who was helping someone ask if I needed anything and he asked the other salesman to come help me but I wasn't waiting any longer, guess I will try Delaware, hopefully they will have what I want
• OR

  One and Only Nita Rosedale

  Apr 30, 2026
  5.0
  I had a great experience here. My unlocked Samsung S10 Plus had clocked out this year. I'm the type of person who holds on to anything till the wheels fall off. So, I needed a new phone badly for College and work. However, I didn't want to pay $700 or more for one. Sorry! That is a ridiculous price for a phone. I'm ain't broke, or rich either. I get what I can afford. I negotiated my budget $600 under for Samsung and told the worker my situation. I wasn't sure what S phone I was going to walk out with. I did ask for an unlocked Samsung S24. Best, Buy doesn't provide any phone that is considered 2 years old in the store, like Wow! You have to get these online. Okay, S24 isn't too old, I guess Best Buy, likes new releases. The worker says, " Let me look up an S25 in the system to see any deal and there is one". Cool! I'm being hopeful. She came back, "There is a light blue S25 unlocked available for $512. Someone had upgraded to the S26, and the phone is in great condition." I took the phone with no hesitation. I paid in full, I love my new AI S25 phone 😍. It does feel great to have something new and get updated. I recommend Best, Buy before Facebook marketing (no scammer or danger). Yes! I checked on Facebook marketing, and I didn't trust anyone who was selling an S phone at a low or high price. I probably get a sewing machine on there. Who knows. Anyway, the workers at the store are very helpful and understanding. My advice would be to tell them your situation, set a budget, be hopeful, and patient.

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