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Apple Shadyside

3.9
(1,325 reviews)

Business Details

5436 Walnut Street, Pittsburgh, PA
15232, United States
(412) 316-2460
https://www.apple.com/retail/shadyside

About

Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • [Free/Paid] wi-fiAvailable

Location

Apple Shadyside
5436 Walnut Street, Pittsburgh, PA
15232, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
10/23/202610:00 AM - 8:00 PM

Reviews

3.9
1,325 reviews
5 stars
755
4 stars
202
3 stars
79
2 stars
46
1 star
243
  • SC
    Stacey Cupid
    3 days ago
    5.0
    I came to Apple to buy a watch went home could not pair phone to watch. Came back to Apple Store service is Great. The Manager was very patient 😌. I have been with Apple for over 10 years, all my electronics Are Apple.
  • DL
    Diyang Lin
    Sep 24, 2026
    1.0
    Is there a real phone number that I can use and reach? I try to call for a repair lasting longer than 3 weeks and have been put on hold every time. The number just gets you to Apple support and then even they can’t reach the store. I want to follow up and ask what’s going on with my iPad (my repair status is on hold for over 10 days), and I can’t get any help with this. It’s ridiculous! Still waiting!
  • AH
    Angela Herz
    Sep 22, 2026
    3.0
    Had an appointment they took us early Thanks G-d! However the stools or chairs at Apple Store terribly uncomfortable specially for a handicap person. Like me. No comfortable chairs. I had to park right outside the store and sit down in my car. My husband was quite uncomfortable as well with the tiny wood chairs. We are seniors. We need a chair with a back and a little padding please. The gentleman that helps us was awesome. Kind knowledgeable and great bedside manners.
  • RG
    Rahima Gasanova
    Sep 21, 2026
    5.0
    I had a great experience with Joshua M at Apple Shadyside. He was incredibly helpful, patient, and supportive throughout the entire process. He took his time, never made me feel rushed, and made sure I had everything I needed before I left. I really appreciated his patience and the level of care he provided. Excellent customer service, thank you, Joshua!
  • SS
    Steven Shum
    Sep 12, 2026
    1.0
    Had a Genius Bar appointment at 2pm Sep 12 2026, scanned QR code and checked in at 2pm. Waited at the Genius Bar table and Guests came after us were taken care of. Eventually at 2:45 when we reached out to a staff, Dan, who’s just standing behind the Genius Bar, he was very reluctantly talk to us. And eventually Dan offered help.

Frequently Asked Questions About Apple Shadyside

What products and services can I find at Apple Shadyside?

Apple Shadyside offers a range of Apple products including iPhone, Mac, Apple Watch, and iPad. You can also get technical support at the Genius Bar and assistance from Apple Specialists.

What are the opening hours for Apple Shadyside?

Apple Shadyside is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM. Note that holiday hours may vary.

Brand Certified Facts from Apple Shadyside

This information is certified by Apple Shadyside and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
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