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Apple Shadyside

3.9
(1282 reviews)

Business Details

5436 Walnut Street, Pittsburgh, PA
15232, United States
(412) 316-2460
https://www.apple.com/retail/shadyside

About

Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • [Free/Paid] wi-fiNot available

Location

Apple Shadyside
5436 Walnut Street, Pittsburgh, PA
15232, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
5/25/202610:00 AM - 8:00 PM

Reviews

3.9
1,282 reviews
5 stars
737
4 stars
196
3 stars
76
2 stars
46
1 star
227
  • WM
    william McDonaugh
    May 10, 2026
    1.0
    Made an appointment drive out there. Was told shit that could of been in the phone and made a new appointment for us to come back
  • AK
    Abhay Kanwar
    May 8, 2026
    1.0
    Hands down the worst Apple Store I’ve ever set foot in. Walked in to pick up an iPhone and walked out genuinely stunned that a brand this premium tolerates an outlet run this poorly. No token system, no queue, no one managing the floor, just a crowd of customers hovering, hoping to be acknowledged. Staff drift around with the energy of people actively avoiding eye contact. Flagged down three different employees for help and got three different shrugs. I’ll deal with the wait and pick one up elsewhere. At least somewhere else, buying an iPhone doesn’t feel like lodging a complaint. Zero stars if the option existed
  • JK
    Joseph Konrad
    May 8, 2026
    1.0
    Possible worst Apple Store I’ve visited Be ready to waste at least an hour of your time with ignorant and careless staff No value of time, with 0 queue management, you’ll be at their behest for attendance for anything at all. Decided to buy the iPhone when I get back to Chicago instead of dealing with this atrocious mismanagement. Highly disapproved
  • JJ
    JacquelinAnne
    May 4, 2026
    1.0
    Told me my replacement phone would be here in 5 days.. it’s day 7 now there saying it should be there this week. Why tell me 5 days if that wasn’t the truth? My phone won’t even stay on longer than 2 minutes, I can’t handle anything and it’s been weeks. Thanks for nothing
  • SS
    Sierra
    May 3, 2026
    1.0
    I went in to buy an iPhone 17 Pro. The old man who was doing my sale was trying to force me to get AppleCare when I declined. He said, “I’m really astounded that you’re declining AppleCare. You seemed like such a smart consumer at first.” I responded that I am smart and then I said forget it. I have 1K to drop on a phone on a random Sunday. And you’re working at Apple. But I’m the one who’s not smart. That’s fine, I’ll take my money somewhere else. FYI I’m a woman of color so you can read between the lines what that was about. Won’t be back!

Frequently Asked Questions About Apple Shadyside

What products and services can I find at Apple Shadyside?

Apple Shadyside offers a range of Apple products including iPhone, Mac, Apple Watch, and iPad. You can also get technical support at the Genius Bar and assistance from Apple Specialists.

What are the opening hours for Apple Shadyside?

Apple Shadyside is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM. Note that holiday hours may vary.

Brand Certified Facts from Apple Shadyside

This information is certified by Apple Shadyside and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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