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Apple King of Prussia

3.5
(1,471 reviews)

Business Details

160 N. Gulph Road, King of Prussia, PA
19406, United States
(484) 636-5090
https://www.apple.com/retail/kingofprussia

About

Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • [Free/Paid] wi-fiAvailable

Location

Apple King of Prussia
160 N. Gulph Road, King of Prussia, PA
19406, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 6:00 PM

Reviews

3.5
1,471 reviews
5 stars
716
4 stars
178
3 stars
114
2 stars
89
1 star
374
  • RR
    Rickyboy707
    Jun 25, 2026
    5.0
    Quick service
  • NN
    Nida Naseer
    Jun 11, 2026
    1.0
    I brought my new iPhone 17 Pro to this Apple Store because it was experiencing repeated app crashes, kernel panics, random shutdowns, and eventually became stuck in a recovery loop. After multiple resets and additional time spent restoring my device, the phone ultimately required a logic board replacement under warranty. While the hardware issue was eventually addressed, the repair created a new problem: Face ID no longer works and requires another repair visit. The customer service experience was equally frustrating. We waited approximately 3 hours at the mall, were not contacted promptly when the repair was completed, and ended up spending additional time chasing updates ourselves. The phone was returned with my screen protector removed and reapplied poorly, leaving dust and bubbles underneath. I appreciate that the repair was covered under warranty, but a brand-new phone requiring a logic board replacement and then a second repair for Face ID is disappointing. The amount of time, inconvenience, repeated visits, lost settings, eSIM activation issues, and lack of communication made this a much more stressful experience than it needed to be.
  • GB
    Gary Brutus
    May 29, 2026
    4.0
    Too busy there
  • CS
    Charlie Spencer
    May 20, 2026
    5.0
    Fatima was a great help to me. She was very kind and made sure I was taken care of and checked in with me during my visit and shared information about Apple services. Thank you again.
  • CW
    Clinton Williams
    May 4, 2026
    5.0
    APPLE 🍎🍏 definitely took care of me today. My guy DAVE her at KOP got my phone back active and out the door in no time. Thank you again APPLE; appreciate you DAVE, Great customer service!!!

Frequently Asked Questions About Apple King of Prussia

What products can I shop for at Apple King of Prussia?

You can shop for iPhone, Mac, Apple Watch, iPad, and more at Apple King of Prussia.

Where is Apple King of Prussia located?

Apple King of Prussia is located at 160 N. Gulph Road, King of Prussia, PA 19406, United States.

Brand Certified Facts from Apple King of Prussia

This information is certified by Apple King of Prussia and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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