Apple Suburban Square

Reviews

• HS

  Hot Sauce

  May 12, 2026
  1.0
  No help today with getting in my account first, the people over the phone ran me around and I went to the store and they ran me around and wasted my time. I still can’t get in my phone.
• JB

  Jonathan Bumble

  May 3, 2026
  5.0
  Parking is inconvenient; free but far
• CP

  Candido Paredes

  Apr 28, 2026
  5.0
  They were so helpful with the equipment that we looking for, thanks. If it's any deals with anything people work there should tell the customers, because we recycle old computers and they never mentioned that we can have any discount on some tablet covers or other items.
• PS

  Patra Sharp

  Apr 27, 2026
  5.0
  Ample parking garage. Stores and restaurants within walking distance. Great place to bring family and friends. The atmosphere is amazing
• TK

  Tyler Killey

  Apr 9, 2026
  5.0
  04/08/26 I only give this a 5 star review cause of the patience Katie or caity has otherwise it would be a one star review never asked how to spell her name . I was having a issue with my iPhone key looping and shutting off wouldn’t charge past one percent everything I watched online pointed towards a battery the support team told me they had to run a diagnostic test and said it was having multiple failures so it was going to be a mother board issue and to repair it would cost $500 plus . So I ended up spending $920+ dollars on a new iPhone and screen protector . I then drove 2+ hours back and forth trying to get my data transferred from one phone to another I came back to the Apple Store and an employee said she couldn’t help me I tried explaining my issue throughly and she shook her head and put her face in her palm like I was inconveniencing her right after I just nearly spent $1,000 and wanting help backing up my data another staff member came over and tried listening to my issue and the First Lady was annoyed by my response so I left the store and contacted the store via phone and Katie / caity answered she tried assisting me over the phone but I told her I was still outside the store so she asked me to come back in and she would help me fix my issue . My phone kept shutting on and off but she was so patient on trying to help me figure out how to back everything up was a long process and I re explained everything that was going on with my phone and she ended up getting a tech guy out to help me look at my phone again ended up being a battery issue as I expected so I was able to not only get my phone fixed but also get my $920+ dollars back and all my business information and messages 10/10 service from Katie . I really appreciate the help I received after being treated poorly by another staff member.

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