Apple Bridgeport Village

Reviews

• AP

  Ashreena Pillai

  4 days ago
  1.0
  My husband and I waited a total of 40 mins at this store to buy an Apple Watch. No one came to serve us. We were told “we’ll get someone to help you, then a 10 mins later that “you’re next”. But still no one came. Some of them on the floor even met our gaze while we waited but nobody seemed to be bothered that we were not being served or even when we left. One of them just gave us a blank look through the window. Anyways, we drove to Washington Square right after and received far better service. Oh! And my husband got his watch!
• NW

  Natalie White

  6 days ago
  1.0
  Extremely rigid, unhelpful, and completely disrespectful of my time. Despite there being a clear opportunity to work with me regarding a minor scheduling issue where I was 11 minutes late due to traffic, the employees refused to show any flexibility or empathy despite me driving 50 minutes in traffic to get there. Their only option was to reschedule for another day or have them buy my MacBook Pro, so that I could purchase a new one. What an asinine option when all I needed was a battery replacement on an otherwise perfectly running computer. Way to go for the sale and not read the room. Based on my experience and other reviews, they seem to prioritize a rigid, robotic process over actual customer service. This location clearly does not value its customers. Avoid this location at all costs if you expect to be treated with basic respect. Take note Apple, Inc.
• MM

  Mario

  May 8, 2026
  1.0
  Can not recommend the store, arrogant service and not supportive at all to travelers from abroad. Don’t see the excellent Apple service as it is provided in Europe.
• JA

  Jason Kragerud (The Ambassador)

  May 6, 2026
  2.0
  I have mixed feelings about this location. On the technical side, the team here is incredibly efficient and clearly knows their stuff -- they'll get your tech issue(s) sorted out quickly and professionally. However, the experience really lacks a "human touch." Unlike the agents you get on Apple's 800-line who are consistently warm and patient, the staff at the Tigard Apple store seem like they'd rather be anywhere else. Very few smiles, and the energy feels incredibly robotic. Most disappointing was how they handled constructive feedback; when I politely suggested a friendlier approach, it wasn't taken well at all. Great if you just need a fast repair, but don't expect ANYTHING in the way of customer service or a welcoming atmosphere.
• KC

  Kerry Clark

  Apr 24, 2026
  2.0
  I came to the Apple Store as I was thinking about buying a Neo. When I walked into the store nobody greeted me so was trying to introduce myself to a Neo quickly realizing I needed help. The Apple employee’s were in green shirts and I attempted to make eye contact in a sea of green and got nothing not even a glance. I saw what could have been a line and finally I heard someone apologize “it got busy quickly” and I was directed to the Neo’s to wait for assistance. I waited for about 10 minutes but I had to leave to meet my husband. In Apple’s defense they were a bit busy what bother me the most was not being acknowledged, Kerry my