VCA Salem Animal Hospital

Reviews

• VR

  Victor Rodrigues

  May 8, 2026
  5.0
  Fantastic! Always easy to reach, everyone is lovely and very professional
• ID

  Ireland Davis

  Apr 24, 2026
  5.0
  I brought my male chat John here on Wednesday 4/22. Overall, I am very happy with the care you received and the vet. I will say the front desk, woman I don’t know her name. She has short curly hair was very rude to me and my mom and passive aggressive when we were very worried about our animal and emotional and I was crying as my cat is my best friend and I was worried he was gonna pass. It’s not enough to make me not come back and that’s why I’m giving a five star because the vet tech I spoke with as well as the veterinarian were amazing and they addressed all my concerns they knew my financial situation and worked with me on that, but I do think it’s important to note the first person you interact with sets the tone of the whole experience so the workplace may want to keep in mind as I did see other reviews with the same issue with receiving rude responses and passive aggressiveness.
• TM

  Terry Naylor (MyDigitalDisorder)

  Apr 4, 2026
  5.0
  Green taking our dogs here for many years. Great staff and excellent service.
• HS

  Helga Stevens

  Mar 20, 2026
  1.0
  My first two visits here were pleasant. Today was a different story. I took my dog in a couple days ago for vaccines and she had a rash on her belly. We were given wipes to apply to the rash, with no instructions. The bottle doesn’t say to use multiple times a day. I guess the Dr. wrote down that we were also supposed to give her Benadryl but nobody told us that. The interaction I had today with the vet tech Caitlin was difficult to say the least. First of all, we just weighed the dog four days ago. She’s a four month old puppy, who’s very excited to be in a place other than home. Mind you after being crated for four hours earlier today. She wouldn’t sit on the scale, rude undertone to questions asked by Caitlin. We get in the exam room. More weird, rude undertones. I don’t appreciate it at all. We have a puppy plan here. We love the regular doctor and the other techs we have seen. Caitlin didn’t even seem happy to see the puppy. Don’t get a job working with animals if you don’t like them. Do better… For the animals and the humans who choose to do business with you. Give clear discharge instructions. Be kind.
• JP

  Jessica Pires

  Feb 26, 2026
  5.0
  My sweet girl, Winnie, just whelped puppies over the weekend and wasn’t herself. After my primary vet couldn’t get her in until tomorrow, I called VCA Salem and they had incredible service. From the front staff, to vet techs, to Dr. Hughes, they all made me feel like Winnie’s care was their top priority. I can’t say thank you enough for making a very stressful and worrisome situation into one of utmost compassion and care. Many thanks!