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Geek Squad

3.1
(73 reviews)

Business Details

3801 Center St NE, Salem, OR
97301, United States
(503) 371-0826

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
3801 Center St NE, Salem, OR
97301, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 8:00 PM

Products & Services

2 lists · 14 items

Explore offerings from Geek Squad on 3801 Center St NE in Salem, with popular we are an apple authorized service provider and general repairs available at this location.

Tech Solutions

5 items

Inspiration, Innovation & Tech Help

In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to: • Help you discover inspiring new technology • Keep you up-to-date on the latest tech innovations • Provide you with the help you need to get more out of your tech, electronics and appliances

New Technology Solutions to Make Life Better

Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use. Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.

New Tech & Top Products

To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.

Creative Ways to Use Your New Technologies

Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.

Tech Troubleshooting Tips

Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed. To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.

Apple

9 items

We are an Apple Authorized Service Provider

Need a repair? As an Apple Authorized Service Provider, our location is certified in repairing iPhone, iPad, iPod, Mac and more. We have Geek Squad Agents that are certified in servicing and repairing Apple devices. We can help no matter how you're covered or where you purchased your device. Plus, all service parts come directly from Apple.

iPhone Repair

We can repair iPhone 8 Plus, iPhone 8, iPhone 7 Plus, iPhone 7, iPhone SE, iPhone 6s Plus, iPhone 6s, iPhone 6 Plus, iPhone 6 and iPhone 5s, iPhone 5c and iPhone 5.

Mac Repair

We can repair MacBook, MacBook Pro, MacBook Air and iMac.

iPad Repair

We can repair 9.7-inch iPad Pro, 12.9-inch iPad Pro, iPad Air 2, iPad Air, iPad mini 2, iPad mini 4 and more.

iPod Repair

We can repair iPod touch, iPod nano and iPod shuffle.

Beats Repair

We can repair wireless Powerbeats 2 in-ear headphones, wireless Studio over-ear headphones, Solo2 on-ear headphones and urBeats in-ear headphones.

AirPods Repair

We can repair components such as the AirPods and charging case.

Apple Watch Repair

We can repair Apple Watch and Apple Watch Sport.

Apple TV Repair

We can repair Apple TV 4th Generation and Apple TV 3rd Generation.

General Repairs

General Repairs

· General Repairs · Cracked screens · Display issues · Software issues · Speaker replacement/audio issues · Power/charging/battery issues · Camera replacement · Receiver/microphone replacement · Vibe motor replacement · Battery replacement · Operating system upgrades · Wi-Fi troubleshooting

Reviews

3.1
73 reviews
5 stars
33
4 stars
3
3 stars
4
2 stars
2
1 star
31
  • TT
    Teddy
    Mar 31, 2026
    1.0
    Geek squad used my email, to send me someone else’s bill and charging me and I don’t if there using my information I have at Best Buy
  • AM
    Aaron Mortensen
    Mar 5, 2026
    1.0
    ​Don’t let the "good" reviews fool you—they’re a total fabrication. This place is a punchline without a joke. ​I brought in my ROG Ally X for some basic troubleshooting, only to be met by a staff member who was as rude as she was clueless. First, she tried to gaslight me about my appointment time, claiming it was for the following week when it was clearly scheduled for that day. After a "rigorous" 10-second inspection (which I assume involved her just making sure it wasn't a brick), she told me they couldn't even send it out for repair. ​It’s clear their "technical expertise" begins and ends with slapping shipping stickers on boxes. They don't actually fix anything; they just play hot potato with your hardware. ​The audacity didn’t stop there. She actually had the nerve to ask if I wanted to keep my appointment for the following Monday for my laptop. I foolishly went back, only to witness a repeat performance. This time, her expert diagnosis for my laptop's issues? Dust. Dust? Are you serious? When that didn't stick, she pivoted to a blatant lie, claiming the system was "frozen" and the BIOS was inaccessible. I called her out on the spot because I can access the BIOS just fine. Her face turned redder than an overheating CPU once she realized she’d been caught lying to my face. ​This is the second time in a week they’ve turned away my business for no reason other than pure laziness and a lack of skill. I thought this was a repair shop, but it’s actually just a circus. So, what’s the punchline? That I’m supposed to waste my valuable time on your incompetence?
  • NS
    Nathan shafer
    Feb 9, 2026
    5.0
    I had made a purchase with Best buy and was having a problem with the item. I contacted the manufacturer and they were a NIGHTMARE to deal with. I finally just broke down and went in and spoke with Sierra from the geek squad and she was absolutely incredible. She made me a best buy buyer and I will stick with geek squad. I never had an encounter with them and minimal purchases with best buy but she alone was so incredible, im sold on the best buy experience. Sierra, thank you so much again! She completely resolved my problem, I had been so disappointed but now I feel like such a huge wait off my shoulders because of the support she provided.
  • AS
    Amber Salutric
    Jan 8, 2026
    5.0
    Corina was great! I didn’t have an appointment but they got me in and out as fast as they could and fixed my issue!! Thanks all!
  • JH
    Jim Havlinek
    Nov 15, 2019
    5.0
    Bought an HP laptop to replace my windows 7 used laptop. Had them transfer my data from the old to the new. They forgot to transfer my email contacts. Fast forward, I bought the one year service plan. That said, I knew I had a problem with my work laptop. Made the appointment (I understand that many don't like waiting, but that is just because there are so limited PC service centers in Salem). My work laptop was diagnosed with a bad RAM. They replaced it and it cost me $39.99 for the card. While there, they transferred the contacts from the work laptop to my new laptop. Having now been at the Geek Squad more than a couple of times, the staff and service is excellent. Constantly updating on progress by email and text. Face facts, you need an appointment to see a doctor........they are computer (and other tech/appliance) doctors. I highly recommend this service center.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at 3801 Center St NE, Salem provide?

Geek Squad offers tech repair, setup, and support services including cell phone repair, computer repair, data recovery, and appliance repair.

How can I schedule a service appointment with Geek Squad in Salem?

You can schedule Geek Squad services in store at 3801 Center St NE or online via their website.

Brand Certified Facts from Geek Squad

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Certified July 05, 2026Yext Knowledge Graph
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