Freightliner Northwest in Redmond, OR is a Freightliner, Western Star, and Fuso dealer serving Central Oregon. Our 8-bay service shop features Express Assessment and factory-trained technicians specializing in commercial trucks and RV coach service.
Services include diesel engine repair, Allison Transmission service, RV coach repair, preventive maintenance, windshield repair, APU installation, laser alignments, lift axle installation, frame stretches, DOT inspections, and warranty work. Road service available. All work guaranteed.
Comfortable driver lounge with Wi-Fi and trailer parking. New & used truck sales, genuine Freightliner, Western Star, and Fuso parts. Serving Deschutes, Crook, and Jefferson counties.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.