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Freightliner Northwest

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About

Freightliner Northwest in Medford, OR is an Elite Support Certified Freightliner, Western Star, and Fuso dealer serving Southern Oregon and Northern California. Our 18-bay shop features Express Assessment and factory-trained technicians. Services include diesel engine repair, Allison Transmission service, RV coach repair, preventive maintenance, windshield repair, APU installation, laser alignments, lift axle installation, DOT inspections, and warranty work. Road service available. All work guaranteed. Comfortable driver lounge with Wi-Fi, TV, and trailer parking. New & used truck sales, genuine parts. Serving Jackson, Josephine, Klamath, Douglas, Curry, and Siskiyou counties.

Location

Freightliner Northwest
2343 Biddle Rd, Medford, OR
97504, United States

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.