Cricket Wireless Authorized Retailer

Reviews

• SS

  Suzan

  Sep 11, 2026
  1.0
  Honestly, if I could give this experience a zero, I would. This was one of the worst customer service experiences I’ve ever had. I went in simply trying to ask questions and get an explanation about my service. I wasn’t being rude. I was just trying to understand what was going on and explaining things to them. Instead of calmly explaining things and helping me, the employee raised his attitude and spoke to me in a rude and disrespectful way. I mean some people could go through things so I get it. On top of the poor customer service, Switch your damn provider. If not go to a different location of cricket. I’ll be canceling my service and switching to another provider. Extremely disappointing experience. 😂
• JS

  John Segar

  Jan 7, 2025
  5.0
  Best service in Bend and I use the phone when I head to Mexico and it always works🤩
• SH

  Shari Harris-Dunning

  Nov 12, 2024
  1.0
  Cheap yes, coverage mixed at best. Customer service is not great. We'll be switching soon. I honestly don't recommend Cricket. I think there are better cellular providers for a similar rate.
• CJ

  Cindy James

  Apr 4, 2022
  4.0
  The worker was very helpful.
• JS

  Johnna Simi-Brown-Niemi

  Dec 2, 2019
  1.0
  A+ To the Sales Rep Sienna, she has the nerves of steel. Her supervisor gets an F! I put a Nokia 3.1 Plus on hold for today, when I arrived at this Cricket store it is at an inflated price over double of what I was quoted. The manager was called and he would only budge $10 dollars on the activation fees. We called Cricket corporate and spoke with a Supervisor and he told Sales Rep and I that the price is $59.99. The manager was called again...he would not budge at all..just the $10.00 on the activation fees. Get this Cricket customers...after being with Cricket for over 14 years, they will not help you or stand up for you! Your time with them or the amount of phones you have on your account mean NOTHING AT ALL!!!