VCA Murrayhill Veterinary Hospital

Reviews

• AB

  Allison Bennett

  Sep 10, 2026
  5.0
  I’ve been taking my French bulldog to VCA (formally Murrayhill Veterinary) for about 8 years and I can’t say enough good things about this clinic. Sometimes when a corporate entity buys a private practice there are notable declines in service, increased staff turnover and a hike in prices. This was not our experience at VCA. Most of the doctors have been there for years, and every single staff member is kind, caring and accommodating. I’ve had several instances of emergency vet needs and every time they find a way to get me in, and they avoid the e-vet charge when they can. I am very grateful for this clinic and the care they give Frankie and penny! Thank you!
• AL

  Antasia De Leon

  Aug 30, 2026
  1.0
  I brought my dog, Teddy, here to discuss his anxiety and courses of treatment for it. The vet prescribed my dog medication. However, upon picking up the prescription from my pharmacy, they let me know that my dog would need bloodwork done before any refills could be requested. This was really irritating to find out at the pharmacy because it was NOT mentioned at the vet visit. The only thing we discussed regarding lab work was when I had inquired about neutering my dog and how lab work would need to be done for that. Nothing was discussed or mentioned regarding his anxiety medicine. I visited this vet because of a free first visit coupon I saw. I also opted to have his medicine filled at my pharmacy because I knew it was significantly cheaper to have it filled there than at the vet clinic. Now I’m entrapped with paying a $100+ vet visit AND the cost of whatever lab work they feel is necessary since it wasn’t discussed as to WHAT would be needed. I definitely would have brought up both things at the time of the initial visit had it been brought to my attention. Now my dog is off his anxiety medicine, which the bottle says to NOT do due to possible side effects. Thanks a lot, VCA. You fail at being transparent with your clients and in the end my dog is the one suffering.
• RB

  Rebecca B

  Apr 14, 2026
  1.0
  I am extremely disappointed with the care Murrayhill Animal Hospital provided to our senior pet. She was diagnosed with bone cancer, a condition that is extremely painful. Despite this, she was not given any pain medication, and I had to watch her suffer unnecessarily. The veterinarian did not print or email any instructions for our pet’s palliative care. We trusted the veterinarians at Murrayhill Animal Hospital to provide compassionate, humane care, especially for an elderly pet/family member, facing a terminal diagnosis. Unfortunately, that trust was broken. Pain management is a basic part of veterinary care, and withholding it caused our pet to suffer immense pain. Veterinarian care is very expensive and we paid to get the best care and advice for our pets, Murrayhill failed miserably. We would also like to recommend that Murrayhill reconsiders their euthanasia practices. It was very disturbing and disrespectful of Murrayhill to put a cat to sleep right next door to us, when our pet was having a checkup. We will never forget that poor cat meowing in a very loud stressful cry, and then having to witness the owners of the cat, an elderly couple leave crying and completely devastated. If your pet is having surgery and you receive a phone call the night before from the front desk, for pre-surgery instructions, please ask to speak to a technician that understands the instructions. We were not given the correct information before our pet’s surgery and this caused us and our pet extreme stress, because it delayed our pet’s surgery. I told the Veterinarian about this, and she said “oh, the front desk doesn’t know how to read the instructions” and just shrugged it off. Murrayhill also made other mistakes with our other pet, but there are just too many to list, so we made the decision to change veterinarians and get the proper care that our pets deserve. Please do your research if your pet has a terminal illness and ensure that they are getting the proper treatment and especially pain medication. We paid a lot of money, to get the proper care for our senior pet and she suffered, which was totally unnecessary. We hope this feedback encourages Murrayhill Animal Hospital to prioritize comfort and quality of life for future patients, especially those at the end of life and provide better training to their personnel. No pet should have to endure what ours did, or the grief that we suffered. I accidentally gave two stars and meant to only give a one star rating!
• DS

  Domonique S.

  Apr 13, 2026
  5.0
  I have had a lot of dogs in my life, which means lots of vets. This place is absolutely the best vet I have ever been to. The staff is so incredible. Every single one. The communication, friendliness and following up is wonderful. Both of my dogs enjoy coming here.
• KK

  Katie Kenna

  Apr 9, 2026
  5.0
  We’ve brought our babies here for over 10 years. They are the most compassionate and caring people in veterinary medicine.

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