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Geek Squad

3.7
(43 reviews)

Business Details

(503) 350-0559

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
3055 SW Cedar Hills Blvd, Beaverton, OR
97005, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 8:00 PM

Products & Services

1 list · 5 items

Tech Solutions

5 items

Inspiration, Innovation & Tech Help

In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to: • Help you discover inspiring new technology • Keep you up-to-date on the latest tech innovations • Provide you with the help you need to get more out of your tech, electronics and appliances

New Technology Solutions to Make Life Better

Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use. Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.

New Tech & Top Products

To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.

Creative Ways to Use Your New Technologies

Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.

Tech Troubleshooting Tips

Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed. To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.

Reviews

3.7
43 reviews
5 stars
22
4 stars
6
3 stars
3
2 stars
2
1 star
10
  • LL
    Lucy
    Jan 2, 2024
    4.0
    Good service! They were very helpful on my return even though I lost the receipt.
  • JR
    Jackey Robertson
    Feb 19, 2023
    5.0
    Good experience like the people.
  • TL
    Trish Lona
    Dec 1, 2022
    1.0
    I showed up 10 mins early for my geek squad reservation. Was asked by a best buy employee if I had a reservation, said yes and then the person simply walked away without anymore communication. Once the geek squad agent was free, he asked me if I had a reservation. I replied that I did. He asked what time and I said 3 (it was already 3:15) then he proceeds to talk to another couple that had been waiting without a reservation. Finally calls me up to the desk and calls me sir. I am a very visibly pregnant woman, but whatever. He grabs my laptop and has me sign a paper and then my two year old says "thank you" very loudly about 7 times and the guy doesn't respond to her at all. I found him to be very rude. Also, when I got home, I found that one of the apps I had asked to be installed was not installed and that was not addressed when I picked up the device. I figured that out, but this store might need a little customer service workshop in how to politely handle their customer load. I get it, you're busy and rushing... but choosing to take out your stress and frustation out on a total tech member (or any customer for that matter) is not the way to go. Also saw two more agents go in and out of the back area without acknowledging customers or helping out their team members. It just seemed disorganized and the agent that helped me was clearly overwhelmed and getting no support. Not an excuse for how we were treated, but I'd guess that's not how people have been trained to handle customer service duties.
  • BR
    Bree Randolph
    Aug 11, 2019
    1.0
    They wouldn’t even look at my iPhone . The screen had been replaced so they wouldn’t even try to look at it . Took it to batteries plus and they looked and worked on it no problem. Definitely don’t go to Best Buy
  • TB
    Tim Boman
    Apr 21, 2018
    5.0
    They were excellent.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Beaverton offer?

Geek Squad at Best Buy provides tech repair, setup, and support services for a variety of electronics including computers, mobile phones, and appliances.

Where is Geek Squad located in Beaverton, OR?

Geek Squad is located at 3055 SW Cedar Hills Blvd, Beaverton, OR 97005, USA.

Brand Certified Facts from Geek Squad

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