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Geek Squad

3.0
(30 reviews)

Business Details

5815 Youngstown Warren Rd, Niles, OH
44446, United States
(330) 544-1487

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
5815 Youngstown Warren Rd, Niles, OH
44446, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 7:00 PM

Products & Services

1 list · 5 items

Tech Solutions

5 items

Inspiration, Innovation & Tech Help

In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to: • Help you discover inspiring new technology • Keep you up-to-date on the latest tech innovations • Provide you with the help you need to get more out of your tech, electronics and appliances

New Technology Solutions to Make Life Better

Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use. Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.

New Tech & Top Products

To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.

Creative Ways to Use Your New Technologies

Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.

Tech Troubleshooting Tips

Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed. To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.

Reviews

3.0
30 reviews
5 stars
10
4 stars
5
3 stars
3
2 stars
0
1 star
12
  • AA
    akcichon
    Mar 26, 2024
    5.0
    Charles was exceptionally helpful and was able to fix my laptop quite quickly. He was knowledgeable, polite and personable. We were shocked when he said there was no charge for the service. He was helpful and got us on our way quickly. We will always use Best Buy in the future for our electronics needs.
  • MI
    Mike Ihrig
    Mar 10, 2024
    1.0
    Geek squad is a joke. I made an appointment in the store to have my phone battery replaced the following day. When I arrived, I was told the battery was out of stock. I would have to leave my phone with them before they would order the battery. What was the point in making an appointment? Waste of time.
  • AG
    Audrey Gorman
    Jun 13, 2016
    1.0
    The Geek Squad / Best Buy is the largest waste of time and money. The "customer service" people send you to Geek Squad since apparently they can't do anything for anyone. What they dont tell you is they set appointments. Not that it matters bc they just allow any random person walk up and handle their issues. Understaffed, not knowledgeable and expensive. Huge waste of time unless of course you like wasting time and money.
  • ZM
    Zach Marsh
    Dec 8, 2010
    1.0
    Overpriced!! I have met so many people who have had work done that didn't fix their problem(s). They wanted 60 to look at my hard drive and 1500 to get the data off. No that wasn't a typo, yes they wanted fifteen hundred. They can go rub their knuckles in dog poo. Thieves. I may be dumb but I'm not stupid. Good grief. I'm surprised they are still in business. If I could give them 0 stars I would.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Niles offer?

Geek Squad provides tech repair, setup, and support services. You can schedule service in-store or online.

Where is Geek Squad at Best Buy located in Niles?

Geek Squad is located at 5815 Youngstown Warren Rd, Niles, OH 44446, USA.

Brand Certified Facts from Geek Squad

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