Cricket Wireless Authorized Retailer

Reviews

• VC

  Vivian Carter

  2 days ago
  5.0
  Cricket passport worked wonderfully on a recent trip to the Netherlands and Switzerland. Thanks Stephanie for helping me set it up.
• MH

  miguel huerta

  6 days ago
  5.0
  Ecxelente
• HE

  Hanna Ellis

  Mar 3, 2026
  1.0
  My mother went in to get a new phone and Stephanie checked her out. She was not helpful with assisting her to figure out what phone would be best for her, was on the phone for a personal call while my mom was waiting for help, was incredibly rude and when my mom asked what the cost of a phone case was Stephanie said “if I knew the prices of those my mind would explode.” Did not assist her with transferring data from old phone to new. Sold my mother a handful of accessories including a fast wall charger that doesn’t work, but when she came back 2 days later to return it they claim they don’t return accessories. The bottom of the receipt says the accessories that are ineligible for return are used screen protectors, Liquid Glass, screen cleaner that has been opened, used or installed and other accessories must be returned within 7 days. The 2nd person my mom spoke to in regards to the return was rude to my mother as well. We will be taking our phone service to another carrier due to poor customer service. Oh, and I called today to speak with a supervisor or manager and the number associated with this Google listing must be wrong or there’s children answering the phone. Sounded like I was speaking to a 6 year old who was no help that just kept saying “what” and “yes” when I asked if this was Cricket Wireless. Very unimpressive.
• AC

  Amanda Camacho

  Jan 27, 2026
  1.0
  The lady was rude as hell no rude with directions to the she said quote next to the number is the address.and mind you I had a stroke just asking questions
• GD

  GoodSumaritan Giving CreditWhen Due

  Jan 30, 2024
  5.0
  Stephanie was great servicing my brother and finding him find the right plan for his phone. Anything we asked, she answered. Very clean, organized location. Customer service was exceptional and professional. Much appreciated keep up the work!

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