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Geek Squad

3.3
(49 reviews)

Business Details

7400 Brookpark Rd, Cleveland, OH
44129, United States
(216) 351-9911

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
7400 Brookpark Rd, Cleveland, OH
44129, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 8:00 PM

Products & Services

1 list · 5 items

Tech Solutions

5 items

Inspiration, Innovation & Tech Help

In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to: • Help you discover inspiring new technology • Keep you up-to-date on the latest tech innovations • Provide you with the help you need to get more out of your tech, electronics and appliances

New Technology Solutions to Make Life Better

Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use. Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.

New Tech & Top Products

To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.

Creative Ways to Use Your New Technologies

Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.

Tech Troubleshooting Tips

Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed. To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.

Reviews

3.3
49 reviews
5 stars
22
4 stars
7
3 stars
0
2 stars
2
1 star
18
  • RH
    Rick Hass
    Sep 16, 2026
    5.0
    I took my Apple pro 17 max here for a screen repair thru AppleCare. Was easy and cheap. Just $29 for the repair. They use original parts from Apple so the screen is legit. I didn’t wanna have the hassle of an Apple Store for the repair. But Best Buy Greg squad did an amazing job , and quick. Less than an hour. And good customer service! Very friendly and knowledgeable. Thank you!
  • GG
    Gerrij Grant
    Sep 3, 2026
    4.0
    Called and it was repaired within a hour.
  • DS
    Donovan Silvestri
    Dec 7, 2024
    1.0
    Didn’t even look at my computer lol
  • WH
    William Holloway
    Feb 25, 2021
    5.0
    Really appreciate the help and answers I got from them, I felt like they were telling me the truth and even though the reality of the truth was a lot to take in at least they had the Integrity to tell me without the around the edges BS most sales people come with, no offense.
  • WP
    why not play
    Apr 23, 2018
    1.0
    Do you guys know how to answer a simple phone

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy Cleveland offer?

Geek Squad provides tech repair, setup, and support services. You can schedule service either in-store or online.

What are the operating hours of Geek Squad on weekdays?

Geek Squad is open from 10:00 AM to 9:00 PM Monday through Friday.

Brand Certified Facts from Geek Squad

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Certified October 04, 2026Yext Knowledge Graph
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