Cricket Wireless Authorized Retailer

Reviews

• BR

  Birdie Runcis

  Apr 24, 2026
  5.0
  Had some issues with my phone and after several hours over several days of talking to customer care with no resolution or even advice, I went to this store and got the help I needed. Heaven is a wonderful worker, professional, kind, and patient. I cannot recommend this location enough if you’re having issues.
• AR

  Anita Robbie

  Jan 31, 2026
  5.0
  I've been with Cricket for a lot of years and the customer service is always top notch. Thank you guys!!
• TB

  Terry Bell

  Aug 10, 2023
  5.0
  Oh I have been with cricket for so many years. Phones have lasted me for 4-5 years. I just got a new phone. And the staff are super nice and friendly. I never have had a problem yet..they are willing to help. Prices are cheap and are right for me.
• GG

  Goth Punk Gurl

  May 4, 2022
  3.0
  It was just really strange. She was just extremely hard to read - one minute she appeared to be very helpful than next minute she appeared to be very frustrated with me. I have a lot of difficulty navigating through the phone and not once did she offer to help me but until it appeared that I was taking too much time for her, she sighed and offered to take the phone for me and do everything - which I declined because it appeared that she was getting frustrated with me and that I was wasting her time, even though I was the only solitary customer in the entire shop the whole time that I was in there. I ended up having to do all of the setup and transfer of data from my old device to my upgraded device and I didn't even want this particular device, she just assumed that I would take it and she claimed that everybody likes this particular phone and has had no problems with it, but then later admitted that they had just gotten the particular model about a month ago and that nobody in her shop including her knew how to operate it, much less that it didn't also include a charging block, which had to pay for separately. She also had just assumed that I also wanted the particular case and screen protector that she automatically picked out and I was so tired from a very long day that I just didn't want to argue and I let her go ahead and ring everything up. And there are several things that I'm kind of disappointed in the phone (after I had asked her, she then reluctantly showed me 2 other devices, and when I asked her if she knew anything about the devices just told me no and that the device that she picked out was the better one) but since I bought it I guess I'm pretty much stuck with it for now. Also on the website it said that I could make payment installments on the phone but she charged me full price without even asking me if I wanted to do the payments installments instead so I pretty much spent my whole paycheck on this phone and I don't even really like it but I guess I have to deal with it now. After that confusing experience I think I'm just going to start looking for a different phone provider for the next time that I have to upgrade my phone
• DB

  Deanna Beverly

  Dec 29, 2018
  5.0
  Great Customer Service

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