Cricket Wireless Authorized Retailer

Reviews

• SH

  Sheila Hollabaugh

  Aug 14, 2026
  1.0
  The Cricket store in Chillicothe Ohio is never open when we go there, says it's open until 7pm and went at 5, and it was closed! Called Waverly and the lady there was awesome! Will be taking our 5 line business there from now on! All our phones are due for upgrades, we will be buying them in Waverly, Ohio!!
• LS

  lana stamper

  Jun 17, 2026
  5.0
  Montana was absolutely great!!! My husband bought the flip phone and she walked us through everything! She truly cared about us as customers and helped us understand. She is the Best! Thank you so much Montana!
• MO

  Michael Olson

  Oct 21, 2025
  1.0
  I've always had good experience till recently and honestly being treated like dirt and back and forth trying to get a phone replacement and trying to return the phone and refused it will never step foot into this store again and the insurance sucks as well on the phone every day trying to get the problem resolved and nothing i called progressive leasing and within an hour the issue was resolved like i said Chillicothe store needs shut down as a customer i shouldn't have to tell you how to do your job and when a customer tells you that they don't want a phone and you don't listen and put in the system they declined the insurance is wrong period if your not happy with your job and can't treat customers right then you don't need to be in customer service period i would recommend Waverly or Washington courthouse store where the customer service is absolutely amazing
• TN

  Torrance Nesbitt

  Mar 22, 2021
  5.0
  I went to cricket last week.. I left Verizon.. Lennon brown and the other guy Jeremy Hamrick helped me with my every need. They were great gentleman and very respectful! Great customer service and a good time!
• BC

  Brett Compher

  Jul 24, 2019
  2.0
  Has a lot of room for improvement. Should not have to be penalized every month for paying when bill is due rather than a plan method. Phone is very limited in areas out west. $55-$60 monthly plans have weak data usage.

Frequently Asked Questions About Cricket Wireless Authorized Retailer