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Geek Squad

3.1
(38 reviews)

Business Details

561 Boardman Poland Rd, Boardman, OH
44512, United States
(330) 758-6430

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
561 Boardman Poland Rd, Boardman, OH
44512, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 8:00 PM

Products & Services

1 list · 5 items

Tech Solutions

5 items

Inspiration, Innovation & Tech Help

In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to: • Help you discover inspiring new technology • Keep you up-to-date on the latest tech innovations • Provide you with the help you need to get more out of your tech, electronics and appliances

New Technology Solutions to Make Life Better

Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use. Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.

New Tech & Top Products

To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.

Creative Ways to Use Your New Technologies

Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.

Tech Troubleshooting Tips

Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed. To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.

Reviews

3.1
38 reviews
5 stars
15
4 stars
1
3 stars
5
2 stars
5
1 star
12
  • MG
    Michael Gettemy
    May 28, 2026
    1.0
    Telephone system is automated trash. Can’t talk with anyone.
  • JB
    Jason Burns
    Apr 3, 2026
    5.0
    Made the appointment online through Apple care warranty due to malfunctioning screen. They were on time and fixed the screen without any further issues. Seamless transaction and competent staff. I would definitely recommend!
  • CS
    Cynthia Schroth
    Feb 27, 2026
    5.0
    I can not say enough good things about my visit. George was amazing! Not only did he fix my Apple 17, he was polite and very helpful. I can’t tell you how nice it was to have kind service and not someone that made me feel dumb because I’m not that tech savvy. I can’t thank you enough.
  • AJ
    Arya-Francesca Jenkins
    May 28, 2022
    3.0
    The camera on my Android was not working so I took it to Best Buy's Geek Squad to see what they could do. Stephen attended to me and said that while the team is not permitted to fix problems on the Samsung Galaxy A12, he would reset the system and hopefully that would solve the camera issue. He had me sign a couple of permission forms, put my phone on the store WiFi, and backed up my apps so when my phone was switched on again, what had been on my screen could be retrieved. Alas, after resetting the phone my camera app still did not work. Stephen reassured me my apps would return by going to "settings" and showing me how they were all in the process of being retrieved. He suggested I try a couple of local cell phone help shops which could mess with my phone and off I went thinking what a good job Stephen had done despite not solving the problem. That was not quite the case. What I discovered after learning the second place he recommended could also not fix my cam is that I had lost and/or could not find key apps on my phone. Lessons learned: if you are on a store's WiFi, and you leave while apps are still in the process of being restored, you will cause a breach in the connectivity and also the restoration. Secondly, while I thought my Geek guy at Best Buy was nice enough, he should have given me a heads up about that and told me to wait until all my apps had been restored. I spent an additional three hours reinstalling, searching for passwords, etc. So maybe next time give the customer whose phone you reset a heads up about the importance of hanging out with your WiFi until apps have made a complete recovery. Yes, Stephen?

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Boardman offer?

Geek Squad at Best Buy provides tech repair, setup, and support services. You can schedule service in store or online.

What are the operating hours of Geek Squad at 561 Boardman Poland Rd, Boardman, OH?

Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 8:00 PM.

Brand Certified Facts from Geek Squad

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Certified August 23, 2026Yext Knowledge Graph
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