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Apple Eastview

3.8
(977 reviews)

Business Details

7979 Pittsford-Victor Road, Victor, NY
14564, United States
(585) 421-6070
https://www.apple.com/retail/eastview

About

Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • [Free/Paid] wi-fiNot available

Location

Apple Eastview
7979 Pittsford-Victor Road, Victor, NY
14564, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
5/25/202610:00 AM - 8:00 PM
7/4/202610:00 AM - 8:00 PM

Reviews

3.8
977 reviews
5 stars
538
4 stars
139
3 stars
67
2 stars
39
1 star
194
  • TH
    Trellis Andrea Hicks
    1 day ago
    1.0
    They didn't even try to repair my phone. They kept insisting on selling me a new phone. I will try to find a shop in NY that will attempt the repair. If it cannot be repaired, I will switch back to Android. Apple is going downhill trying to force new phones onto customers every year.
  • AK
    Andy Kuhn
    May 4, 2026
    5.0
    Johnny was the best! I was sure that I was going to start over but his intelligence, diligence, and customer service skills are second to none. Please ask for him by name and you will not be disappointed. Thank you for a great experience and I hope others have the opportunity to learn from him!
  • TG
    timothy good
    Apr 8, 2026
    4.0
    Knowledgeable Pleasant Staff.
  • CB
    cesari B
    Mar 30, 2026
    1.0
    I’ve gone 5 times to this store in the last week, my phone is not charging past the 80%, I’m using the original charger, my phone has the lastest updates, and they will ALWAYS give me a LAME EXCUSE to not fix it. Apple care and the employeee at this location are the WORST, and to make it worst, I’ve even told them I WOULD PAY OUTTA POCKET to get my phone fixed and yet ALWAYS be giving me excuses.
  • TD
    Tim DiDonato
    Mar 28, 2026
    1.0
    Horrible service. 2 employees now have told me my phone is just in “repair mode” for good I guess? Had my phone for more than 30 days and it still says repair mode. They said this is just the way. I’ve been to apple stores all over the US. This one is wild. It feels like it’s run by neighborhood kids.

Frequently Asked Questions About Apple Eastview

What products can I find at the Apple Eastview store?

Apple Eastview offers a variety of Apple products including iPhone, Mac, Apple Watch, and iPad.

What services does the Apple Eastview Genius Bar provide?

The Genius Bar at Apple Eastview offers technical support and repair services for Apple products.

Brand Certified Facts from Apple Eastview

This information is certified by Apple Eastview and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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