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Apple Syracuse

3.6
(925 reviews)

Business Details

1 Destiny USA Drive, Syracuse, NY
13204, United States
(315) 233-5920
https://www.apple.com/retail/syracuse

About

Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • [Free/Paid] wi-fiNot available

Location

Apple Syracuse
1 Destiny USA Drive, Syracuse, NY
13204, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 6:00 PM
5/25/202610:00 AM - 8:00 PM

Reviews

3.6
925 reviews
5 stars
469
4 stars
113
3 stars
74
2 stars
52
1 star
217
  • EM
    Elizabeth Megna
    May 11, 2026
    1.0
    Horrible, disrespectful, condescending customer service …. They should be ashamed of themselves… A poor representation of Apple products… I do not recommend this establishment
  • OS
    Odin Steel
    Mar 31, 2026
    5.0
    Had to return an IPhone from an online purchase. The staff there were great! I had no complaints, the refund process was smooth & fast. Got it done in less than 5 minutes. Also asked about the Apple Vision Pro & was able to get a 10-15min walkthrough with how to use right there. Staff was great, place was organized & clean.
  • JW
    Jonathan Walters-Glance
    Mar 12, 2026
    1.0
    I phone 17
  • DO
    David Kang (OrangeChicken1g)
    Mar 1, 2026
    1.0
    I just want to spend my money on something I want and the sales rep just didn’t want to sell me the services I want
  • AW
    Anthony Wild
    Feb 11, 2026
    1.0
    Really need a better system. Especially for appointments. No way we should be waiting in here so long with no help. Also no reason why we sit at the Genius Bar table (full of people and staff) they help everyone at the table... besides me .. an walk away.. I inquire why everyone was helped and then walked off without helping me. The rep still walking away firmly said hold on with a scrunched up face. Everytime I come here it's the same thing. Why do we have to make appts if we still have to sit an hour and wait. Also why I'm I waiting almost an hour in a store that's dead... no customers. And staff everywhere just sitting around chatting to one another.

Frequently Asked Questions About Apple Syracuse

What products can I find at Apple Syracuse?

You can shop for iPhone, Mac, Apple Watch, iPad, and more at Apple Syracuse.

What services does Apple Syracuse offer?

Apple Syracuse offers product setup assistance from Specialists and technical support at the Genius Bar.

Brand Certified Facts from Apple Syracuse

This information is certified by Apple Syracuse and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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