Brand Certified
Cricket Wireless Authorized Retailer
4.8(14 reviews)
Certified by Cricket Wireless Authorized Retailer • Jul 05, 2026
Business Details
1378 Norton St, Rochester, NY
14621, United States
Certified by Cricket Wireless Authorized Retailer • Jul 05, 2026
(585) 287-5999
Certified by Cricket Wireless Authorized Retailer • Jul 05, 2026
https://www.cricketwireless.com/stores/ny/rochester/1378-norton-st
Certified by Cricket Wireless Authorized Retailer • Jul 05, 2026
About
Certified by Cricket Wireless Authorized Retailer • Jul 05, 2026
Cell Phone Store
Welcome to the #CricketNation. Wireless that gives you Something to Smile About! #STSA.
Location
Certified by Cricket Wireless Authorized Retailer • Jul 05, 2026
Cricket Wireless Authorized Retailer
1378 Norton St, Rochester, NY
14621, United States
Hours
Certified by Cricket Wireless Authorized Retailer • Jul 05, 2026
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 6:00 PM
SundayClosed
Reviews
4.8
14 reviews
5 stars
11
4 stars
3
3 stars0
2 stars0
1 star0
- TFtp “Gpadon” febMay 29, 20265.0I had to get new hearing aids and I wasn't able to pair them to my phone. I originally went to the Cricket store on Ridge Rd near Hudson, that guy wasn't any help at all. But the store on Norton, the man there was incredible! His name was Josh, he spent probably 1hr trying everything he knew to get it to pair and nothing worked. I really needed to get the app to work, so I decided to get a new phone. Josh set it all up, transfered everything over, then helped me to pair the hearing aids whiched worked! I was thrilled. I think Josh definitely went above and beyond in helping me. He was very polite, had patience, and a great sense of humor. He was very entertaining lol. I would give him 6 stars if I could. Thank you Josh! I am so happy that I can finally use my hearing aids with my phone! Very grateful! Cricket you have a good man there!
- WAwasif ahmadJan 2, 20264.0Good services
- FCFRANK CLEMENTSJul 18, 20255.0Great customer service
- DDDoobieDec 31, 20215.0No complaints, was given a $10 discount on overall service. Added up everything once I was back home. The guy is knowledgeable and helpful, I was quickly serviced as well. I got the DREAM, it's been glitching, not sure of the problem, have to take it back if it continues. Yet besides that I'm satisfied. Thumbs up to this location! Update: Took glitchy phone back and without hesitation, was given another phone.
- JBJose BermudezDec 30, 20215.0Cool owner very funny guy ..... new store in the area
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What types of cell phone plans does Cricket Wireless Authorized Retailer offer?
Cricket Wireless Authorized Retailer offers customizable cell phone plans with unlimited talk, text, and data, all with no annual contract.
Where is Cricket Wireless Authorized Retailer located in Rochester?
The store is located at 1378 Norton St, Rochester, NY 14621.
What are the operating hours of Cricket Wireless Authorized Retailer?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and closed on Sundays.
When did Cricket Wireless Authorized Retailer at 1378 Norton St open?
The store opened on April 24, 2024.
How can I contact Cricket Wireless Authorized Retailer?
You can contact them by phone at +1 585-287-5999.
Does Cricket Wireless Authorized Retailer have an official website?
Yes, their store website is https://www.cricketwireless.com/stores/ny/rochester/1378-norton-st.
Are any CVS Pharmacy locations near Cricket Wireless Authorized Retailer?
Yes, several CVS Pharmacy locations are nearby, providing convenient options for pharmacy and retail needs when visiting Cricket Wireless Authorized Retailer.
Is there a Family Dollar store close to Cricket Wireless Authorized Retailer?
Yes, Family Dollar stores are located nearby, offering grocery and discount shopping convenient for customers in the area.
Can I find bank ATM services near Cricket Wireless Authorized Retailer?
Yes, several Bank of America ATMs and Drive Thru ATMs are close by, making it easy to access banking services when visiting the store.
What should I know about the store's social media presence?
Cricket Wireless Authorized Retailer can be followed on Facebook at https://www.facebook.com/111005858109776, Instagram @cricketwireless, TikTok at https://www.tiktok.com/@cricketwireless, and YouTube at http://www.youtube.com/@CricketNation.
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