Dyson Store Soho

Reviews

• SS

  Shanzyan

  5 days ago
  5.0
  Luis is the man. He helped me get set up with the V12 Detect Slim in my new apartment and today he helped me sort through an accessory issue with my Supersonic Travel. Great staff in the store.
• MF

  Mileidy Farías

  May 13, 2026
  5.0
  In my move from Mexico City to New York, the shipping service lost the built-in piece that goes inside my Dyson vacuum. I struggled for almost 6 months trying to replace it because it was always out of stock in the website. I went to the SoHo Dyson store as my last hope to find it, and when I arrived, Lashawna took the time to listen carefully and understand exactly which vacuum model I had and what piece I was looking for. At first, it seemed like they didn’t have it in stock, but she checked with Sidiah, the store manager, and guess what?! They found it!!! 🙂‍↔️ Thank you both for solving my problem ☺️. I was almost ready to give up, thinking I wouldn’t be able to use my Dyson again.
• RM

  Raegine Mallett

  May 11, 2026
  5.0
  So thankful to stylist LaShawna for the time she spent going over how to use my newly purchased Dyson Airstrait! I left feeling super confident in the best ways to incorporate the blow dryer into my current routine. As a black woman with kinky hair, LaShawna helped to me to feel more comfortable with my purchase.
• DS

  Daryna Shalli

  May 5, 2026
  5.0
  I just visited this Dyson Store in SoHo and was touched by the amazing attitude of Sokhna❤️ She was very nice, friendly, and incredibly helpful. She provided outstanding service! I’m really impressed! If you’re reading this – thank you so much again!🫂
• DM

  Daniel Moon

  Apr 26, 2026
  5.0
  Dyson products are already amazing, but today it was their rep's fantastic customer service that blew me away. Shout out to Alicia! So incredibly patient, helpful, and efficient - also super fun to talk to. Appreciate you, Alicia! Definitely will come back to the Soho store for any future Dyson purchases and recommend this location to anyone else interested in or looking at Dyson products.