Cricket Wireless Authorized Retailer

Reviews

• KK

  Karen

  Jun 21, 2026
  5.0
  I had an excellent experience with Shakira. She went above and beyond to help me with my phone and made sure all of my questions were answered. Her customer service was outstanding she was patient, knowledgeable and took the time to explain everything clearly. Shakira made the entire process smooth and stress free, and I truly felt valued as a customer. If you’re looking for someone who provides exceptional service and genuinely cares about helping customers, I highly recommend Shakira Thank you for the amazing experience!
• DT

  Dean Thompson

  Jun 11, 2026
  5.0
  Shoutout to Victoria at Cricket Wireless 1326 St Nicholas Ave! I was stressed about switching carriers and upgrading my phone, but she walked me through every step. Got me a great deal, set everything up, and helped me pick a case and charger that actually fit my budget. She’s knowledgeable, kind, and doesn’t rush you. You can tell she wants you to leave happy. Highly recommend!
• OR

  Oliver Hedian Rodas

  Jun 11, 2026
  5.0
  went into Cricket Mobile to switch companies and upgrade my phone, and Victoria made the whole process painless. I was bracing for hidden fees, pushy upsells, and hours of hassle, but she was the complete opposite. She walked me through every plan side-by-side, made sure my number ported over without any issues, and got my new phone fully set up — contacts, apps, everything transferred before I left the store. She even pointed out a promo that saved me money on the upgrade. No pressure, no runaround, just honest help from someone who clearly knows her stuff. I walked out with a better phone, a better plan, and zero stress. If you’re thinking of switching to Cricket, go see Victoria. She’s the reason I’m recommending this store to everyone.
• JG

  Jason Gaston

  Jun 11, 2026
  5.0
  Huge shoutout to Victoria at Cricket Mobile! She turned what could’ve been a stressful phone upgrade into the easiest experience ever. Super friendly, zero pressure, and she actually listened to what I needed. She explained everything in plain English and even helped transfer all my data. You can tell she loves helping people. 10/10, will only work with Victoria from now on!
• OR

  Oliver L. Rodas

  Jun 11, 2026
  5.0
  Victoria at Cricket Mobile was absolutely amazing! I came in with questions about plans and phones, and she took the time to walk me through every option without rushing me. She was knowledgeable, patient, and genuinely wanted to find the best fit for my needs and budget. Thanks to her, I left feeling confident and taken care of. If you go to this Cricket store, ask for Victoria. She’s the standard for what customer service should be.

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