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Apple SoHo

4.2
(4120 reviews)

Business Details

103 Prince Street, New York, NY
10012, United States
(212) 226-3126
https://www.apple.com/retail/soho

About

Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • [Free/Paid] wi-fiNot available

Location

Apple SoHo
103 Prince Street, New York, NY
10012, United States

Hours

Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 9:00 PM
Sunday10:00 AM - 8:00 PM
5/25/20269:00 AM - 9:00 PM
6/19/20269:00 AM - 9:00 PM
7/4/20269:00 AM - 9:00 PM
9/7/20269:00 AM - 9:00 PM

Reviews

4.2
4,120 reviews
5 stars
2,503
4 stars
782
3 stars
275
2 stars
132
1 star
428
  • AP
    Aditya Paprunia
    6 days ago
    1.0
    Extremely rude and unhelpful staff. Waited for over 30 mins but couldn’t get anyone to help me. Been to many Apple stores but this one was the worst. Would not recommend going here.
  • QN
    Quang Huy Ngô
    May 13, 2026
    1.0
    White people coming in would have someone help them right away but Asians would have to wait for at least 30 minutes.
  • JD
    Jordan Dalmedo
    May 7, 2026
    1.0
    Genius bar has atrocious service. My agent left in the middle of my apointment and went home without warning, I sat there for an hour and no one could help me. I had to leave and will try the downtown location to get my product serviced.
  • AM
    Amal M
    May 2, 2026
    5.0
    I visited the Apple Store today and had a great experience thanks to Chanchal. He was extremely polite, knowledgeable, and very helpful throughout the whole process. He took the time to understand what I needed and helped me choose the right laptop without any pressure. Excellent customer service and a truly outstanding employee. Thank you, Chanchal!
  • CC
    Catherine
    Apr 8, 2026
    1.0
    Had a very disappointing experience. I placed an iPhone 17 pickup order in-store and was told it would be ready in 30 minutes. I ended up waiting over 3 hours with no updates. Staff repeatedly overlooked me, and it was extremely difficult to get any assistance. Eventually, I was told my order had been canceled without any notification or explanation. I was then asked to contact Apple Support myself, which led to another 2+ hours on the phone. Overall, I wasted 5+ hours with no fair resolution, poor communication, and lack of accountability. I also felt uncomfortable being discriminated against.

Frequently Asked Questions About Apple SoHo

What products can I shop for at Apple SoHo?

At Apple SoHo, you can shop for iPhone, Mac, Apple Watch, iPad, and more Apple products.

What are the opening hours of Apple SoHo?

Apple SoHo is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.

Brand Certified Facts from Apple SoHo

This information is certified by Apple SoHo and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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