YO1 Center

Reviews

• JP

  Jayshree Paranjape

  1 day ago
  5.0
  A wonderful wellness retreat in Monticello. Beautiful property, excellent wellness programs, healthy and delicious food, and outstanding staff. The entire experience was relaxing, rejuvenating, and well organized. Highly recommended for anyone looking to focus on health, mindfulness, and self-care.
• CL

  Camila Lim

  3 days ago
  4.0
  The food and nature were incredible, staff were friendly and personable, I especially loved our server, Evie. The meals were hearty and generously portioned, perfect for having energy to explore the property! My friend and I utilized the gym and yoga room, as well as the sauna after our mud mask. Tons of animals to spot on the lake which was my favorite part — bald eagles, groundhogs, porcupines, frogs, and fish. Very quiet and peaceful all around.
• JH

  john h

  3 days ago
  5.0
  My friend and I were hosted at YO1 for a weekend, and it was exactly the reset we needed. We tried acupuncture, the mud bath, yoga and the water facilities, and came away genuinely rested. Our lakeview suite was cosy and the view was beautiful, especially in the morning. Staff were warm and attentive throughout. Highly recommend for anyone wanting to properly slow down in the Catskills.
• LD

  Lisa DiFiore

  Sep 18, 2026
  1.0
  If I could give zero stars, I would. For a business that brands itself as wellness-focused, I'm disgusted by the customer service and the complete lack of resources for guests. I bought my best friend a $500 gift card online for her birthday. When she went to use it, she was told it had expired and was no longer valid, apparently gift cards expire after one year, and she tried to use hers three months past that date. Nowhere on my confirmation was an expiration date mentioned. When I transferred the gift card to her, there was no indication of one there either. And I still don't understand how a gift card even expires, where did my $500 go? I could understand if the business had closed, but this is a spa that's still very much open. There's one lovely person at the front desk who seems to be the only one who actually works there and the only one with any empathy. No manager is ever available, the phone just rings and rings, and I was told they no longer work with the gift card company, so it's "not valid." Can someone explain that logic to me? Where did my $500 go? I checked the website for an FAQ on gift cards, and there's nothing. How is this justifiable? My friend ended up paying for the service herself, and I was horrified to hear she couldn't use the service I'd paid for on her behalf. I've worked in hospitality for over 20 years, and this level of dismissiveness is appalling. On top of all that, she said the facilities were dirty, stained towels, robes, and sheets. Beware of this "wellness spa." Spend your $500 somewhere that actually cares about its guests.
• DD

  Doris

  Sep 11, 2026
  1.0
  Unsanitary conditions, broken amenities, and deceitful management—do NOT stay here. I drove 3 hours to YO1 Longevity & Health Resort to celebrate my birthday, expecting a clean, relaxing wellness retreat. Instead, I arrived at a neglected facility with severe health, hygiene, and maintenance issues. My room had multiple wasps inside that had to be killed, and multiple wasp nests out on my room balcony. I was told that the maintenance man would have to come up and spray the balcony, and no one ever came. Causing me to not be able to use the balcony that came with my suite. Stains all throughout the carpet in my room and stains on the couch, shower water that did not get hot, and dark brown stains on the bedding. The bathroom had hair left behind by prior occupants. The spa areas were disgusting—globs of loose hair in the steam room and rust in the ladies' jacuzzi. Outside, the patio floor and walls at the hotel restaurant were covered in bird droppings where people are expected to eat, and there was goose poop surrounding the entire property grounds. To top it off, key amenities were completely non-functional—I was told upon arrival that the resort's bikes were broken, undergoing repairs, and unable to be used. Jonathan at the front desk was made fully aware of these conditions during my stay and explicitly told me that due to the severity of these issues, I would receive a refund from the hotel without any problem. He instructed me on the exact steps to take—reaching out to Priceline so they could initiate the refund request with the resort. I did everything I was supposed to do. Yet, when the manager, Suzanne, called me later, after I had to call the hotel multiple times trying to get help, she was dismissive, rude, and completely went back on what Jonathan promised—refusing to help simply because I booked via a 3rd party. During our phone call, Suzanne blatantly lied to me—claiming she was actively responding to Priceline's emails and making contact with them directly. In reality, she has yet to do so and continues to stonewall their inquiries. Management knows EXACTLY what happened because it was brought to their attention during my stay. The fact that front desk and management were aware, and management is now actively refusing to take Priceline’s calls or respond to their formal emails to avoid issuing a refund, is unacceptable. Management knows EXACTLY what happened because it was brought to their attention during my stay. The fact that front desk and management were aware, and management is now actively refusing to take Priceline’s calls or respond to their formal emails to avoid issuing a refund, is unacceptable. Calling this a "wellness resort" is false advertising because it’s unsanitary! and dirty. Management refuses to take responsibility for an uninhabitable stay, I will be filing a formal claim in small claims court and reporting this property to health and consumer protection agencies. Save your time, money, and health—go elsewhere.