Apple Smith Haven

Reviews

• IS

  Isabella Shannon

  Aug 22, 2026
  2.0
  Guy at the front was good, got service fast. A young woman helped me with a new phone purchase. Was entirely unhelpful, would even go as far to say dismissive. Purchased the phone, but left with a lot of questions and a bad taste in my mouth. Seemed like the sales associate we encountered was clueless, or maybe just unwilling to help.
• SW

  Sonya Williams

  Aug 8, 2026
  5.0
  Woooow! Loved visiting here. My husband surprised me with a new iPhone17 pro. While we waited for transfer of info Darren (our awesome tech guy)invited us to be a part of a Freeform & Procreate class which Dana was going to teach soon. Darren handed us iPads and an Apple Pencil to follow along and learn as we watched the demo on this HUGE screen. Dana was a very capable & patient teacher. We had a blast learning something new for free. All the while Darren was right there monitoring the transfer of my phone info. What an experience!!! Dana came over later and even introduced herself to us. I was so excited about learning these programs. It was such an Amazing experience. I will keep an eye on their upcoming classes! Kudos Apple Store
• ET

  Evelyn Trelfa

  Aug 5, 2026
  1.0
  Horrible services. I made an appointment a few days prior for a simple screen repair just for me to get there and be told that the employees are too slow at fixing the other phones that came in before my appointment so they refuse to fix my phone. Who has the time to drive another 40 mins to get their phone fixed after they specifically made an appointment to do just to be turned away and told to come back within 5 days. Apple messes up and then puts a limit as to when I have to come back even though i have school, 2 jobs, and other responsibilities to worry about. The cherry on top was being told I could pay $100 for a replacement phone because you guys were incapable of providing a service I specifically made an appointment for. Absolutely ridiculous and a scam
• AM

  Allison Maskin

  Jul 28, 2026
  5.0
  Had a great experience with Toni and Darren upgrading my iPhone tonight. They were delightful and knowledgeable!
• ME

  Michelle Eason

  Jul 18, 2026
  1.0
  The employee who helped us was very nice however we came to purchase a laptop and it wasn’t in stock.. We were flexible and were willing to try two different other laptops.. All out of stock.. What’s the point of this store if not properly stocked.. Was offered to order online and get it a week and a half.. Went to Best Buy and we’re getting what we need tomorrow.