Cricket Wireless Authorized Retailer

Reviews

• AC

  Ashley Cirrincione

  Apr 20, 2026
  5.0
  I bought a phone from Amazon for my son and it ended up suspending his phone number on my account. I couldn't get it fixed at home, the phone wasn't compatible with cricket, which wasn't really an issue just bought a new one at the store. Well, Andrew took care of me today to fix my problem and it took around 2 hours. (no fault of his own) He refused to give up even though crickets service chat kept goofing it up, he was so patient. It's so refreshing from the last store manager they had in this store. He was absolutely determined to fix my issue without changing the number on the account. The only thing I wish that would change is the company giving their associates at the store level, the access to fix these types of issues, without having to contact someone half way around the world who may or may not know what they're doing. It was upsetting to watch what he had to endure just to fix my son's service. Andrew really was wonderful to work with. I no longer dread having to come into the store. If you have cricket or are thinking of switching to them I really recommend going and seeing Andrew at this location and if you can see this thank you again Andrew for all your help today!
• BJ

  Brett John

  Dec 16, 2025
  2.0
  Never open on the business hours listed on the website and entrance door!
• BO

  Brooke Oddo

  Jul 2, 2022
  5.0
  Hi I would like to give major props to your employed Selena at the deputy store and the Wegmans plaza she had helped me with signing up for a promotion you have and she had answered every question that I had with a smile she was more than willing to help me find stuff out more than willing to help me figure out things on my phone she gave me the utmost attention and respect and in respect and I really really recommend coming to see Selena at the Wegmans plaza cricket store And if her boss sees this I she needs a raise this girl is amazing she was smiles she was willing to help and answer every question that I had She is absolutely amazing I'm gonna come back to see her every time I come to the store thank you cricket for having Selena as your employee.
• AP

  Akash Patel

  Jul 26, 2020
  5.0
  Efficient staff and services. Thanks