Opened more than four decades ago as part of the original Peppermill Inn Coffee Shop & Lounge, the Fireside Lounge is continually voted Reno’s best bar and lounge year after year. This storied watering hole is adored for its vintage vibe, which includes plush booths and an iconic fire pit. Each seating area features a state-of-the-art sound system and high-resolution plasma screens, which stream the latest music videos all night long. Combine this one-of-a-kind atmosphere with specialty drinks and complimentary appetizers, and you’ll discover why the Fireside Lounge is a beloved institution in Nevada.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.