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Apple Shayden Summit

3.5
(843 reviews)

Business Details

13945 South Virginia Street, Reno, NV
89511, United States
(775) 333-5460
https://www.apple.com/retail/shaydensummit

About

Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • [Free/Paid] wi-fiAvailable

Location

Apple Shayden Summit
13945 South Virginia Street, Reno, NV
89511, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM

Reviews

3.5
843 reviews
5 stars
423
4 stars
88
3 stars
44
2 stars
37
1 star
251
  • KR
    Kyle Riemenschnitter
    Jul 13, 2026
    1.0
    Scheduled an appointment for a phone battery replacement. Went in for the replacement and I was told that they could not take me at my appointment time and that I would have to come drop it back off another day. What a waste of time driving all the way in just to have to come back. What is the point of an appointment if they can’t take you at your scheduled time? Apple is not what it used to be.
  • MD
    Matthew Dawson
    Jul 1, 2026
    5.0
    It's busy. The staff are friendly. I was in and out in 20 minutes.
  • JR
    Jero Ramirez
    Jun 28, 2026
    4.0
    Buena atención al cliente y si necesitas un cell nuevo ahí es el lugar indicado!!!
  • JC
    Jim Jonatan Daza Camargo
    Jun 23, 2026
    5.0
    Giod
  • SM
    Sarah Morris
    Jun 14, 2026
    1.0
    The store itself was difficult to find having never been there and relying on GPS. I circled the mall multiple times before getting escorted by mall security after asking for directions. This is the closest store to Fallon, so I drive all the way there; the earliest appointment for troubleshooting they had was 7:20pm. When I get there the person helping me seemed either high on stimulants, distracted, or ready to go. I understand they closed at 8pm but also it’s not my fault if that was the earliest appointment I could schedule. Everyone was nice, but I’m just not sure that my problem was actually addressed properly. I was told I needed to buy a new computer and while that might be true I’m not 100% sure that is even the case. I kind of want to get a second opinion before I spend over $1,500 on a new MacBook. He told me I could do a couple of different things but I left there feeling like I got absolutely nothing resolved. No real solution and a waste of my time and energy.

Brand Certified Facts from Apple Shayden Summit

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Certified July 19, 2026Yext Knowledge Graph
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