Apple Fashion Show

Reviews

• JG

  Jonathan Gonzalez

  May 2, 2026
  5.0
  Great employees that can help quickly and easily for what your looking for. I bought an Apple Watch quickly and easily here.
• IS

  Isaac Smith

  Apr 27, 2026
  4.0
  Tony took care of my issue very quickly.
• KC

  Karina Miranda Camargo

  Apr 14, 2026
  5.0
  El personal es muy atento, te explican todo lo necesario.
• AA

  Arleth

  Apr 12, 2026
  1.0
  Waste of time going to the Apple store at Fashion Show. I went in for help with my AirPods and Andrew (older man with glasses) was dismissive and condescending, making faces while I spoke and saying things like “I don’t have a magic button.” He questioned why support even sent me and made it seem like I should just leave. I ended up contacting Apple Support again from home, and they were patient and actually fixed my issue—something he didn’t even try to do. Very frustrating experience.
• TV

  Tracy Visconti

  Mar 24, 2026
  1.0
  Brought my Apple Watch Series 10 in on February 14, 2026 for an AppleCare+ repair. Employee Kaitlyn told me it would take about a week. I’m from Mountain View, CA — over 500 miles away, and I stayed in Las Vegas based on that timeline. Apple finished the repair days early and shipped it to my home in California via FedEx with no signature required and no heads-up that the timeline had changed. No one called, texted, or emailed me. I called Apple four times and FedEx twice trying to resolve it. I was never connected to the right team and never told about the loaner watch I was entitled to under my AppleCare+ plan. With no other option, I left Las Vegas at 4 AM on February 18 and drove 13 hours through a snowstorm. I-15 was closed at Primm that morning due to heavy snow. Apple Executive Relations later confirmed the loaner option existed and should have been offered. The Fashion Show store separately confirmed the one-week timeline was in their system. Despite admitting these failures, Apple has refused any compensation. If you’re visiting from out of town and need a repair at this location, be aware that Apple may ship your device home early without telling you, with no signature required, and without offering benefits you’ve already paid for. This store serves tourists — they should know better.