VCA Veterinary Care Animal Hospital and Referral Center

Reviews

• BV

  Brett Vaughn

  May 12, 2026
  1.0
  You all need more workers to help answer phone calls. I was on hold for 24 minutes. Then to get transferred and put on hold for another 12 minutes. Pretty ridiculous being that I had to call because after I called in dogs prescription to be filled. I never got a call back.
• NW

  Nicole Webster

  May 12, 2026
  5.0
  Dr. Lytle and his technician Jake are the absolute BEST! I cannot recommend the cardiology team at VCA enough. They absolutely go above and beyond to help my super anxious dog have a positive experience, while simultaneously providing her with superior veterinary care. They are always there for me when I have a question or a worry about my dog's condition, even on their day off or in the middle of a super busy day. Dr. Lytle is by far one of the best veterinarians I have ever met, and the care & attentiveness he shows towards my dog is really outstanding. My dog came to see him with a very grave prognosis, and she was barely expected to make it three months - because of his expertise, she is still here 10 months later! I am forever grateful for Dr. Lytle and Jake <3
• SS

  S

  Apr 26, 2026
  1.0
  Ever since the VCA was bought out by the mars corporation it has gone downhill. The Mars corporation should stick to making candy. It seems they have strictly gone to a profit only model. No Sunday hours. No 24 hour emergency room. The only reason I still go there is Doctor Russman. She is an exceptional vet. Has been seeing my dogs for five years. Ever since the company moved to Holly it’s been horrendous. I called for an issue with my dog, asking if there was a chance anyone cancelled an appointment so I could be seen. Was told no but could go to emergency room. Five minutes later I checked online and an appointment had opened up. It used to be to be they would call you if one opened up. No more. They would just rather maximize profit by making you come to er
• TY

  Tony Young

  Apr 24, 2026
  5.0
  The Oncology department that we took our dog Pebbles for is amazing !! Everyone was so nice Thad was great and very nice ,Dr Kitchell is amazing if she was a human Dr I would defenetly use her this Lady knows so much its just amazing to listen to her and how she explains it the world is a better place with her and this amazing facility everyone was very nice the ladies at the front desk I could go on and on Dr Kitchell is my Hero !
• AM

  Angelina Mora

  Apr 11, 2026
  1.0
  Unsure why they advertise themselves as an emergency vet. I went here for my cat worried about a blockage and dehydration and they said it was best I went somewhere else since they don’t do surgery. While I was here, they sent three others away. One needed stitches and one just wanted a bite on their dogs ear cleaned. Poor service, does not offer emergency services, and refuses pets. Additionally, upon arrival I opted in to paying $400-600 for an emergency visit to be turned away.

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