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Apple Willowbrook

3.8
(1694 reviews)

Business Details

1400 Willowbrook Mall, Wayne, NJ
07470, United States
(973) 339-2800
https://www.apple.com/retail/willowbrook

About

Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • [Free/Paid] wi-fiNot available

Location

Apple Willowbrook
1400 Willowbrook Mall, Wayne, NJ
07470, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 7:00 PM

Reviews

3.8
1,694 reviews
5 stars
946
4 stars
237
3 stars
108
2 stars
55
1 star
348
  • JH
    jared hunter
    1 day ago
    2.0
    The wait time for walk-ins is ridiculous. An hour and a half just to be seen.
  • MF
    Matt Fricke
    May 9, 2026
    2.0
    Why accept a reservation for a new battery when you don’t have the battery in stock? ‘They have the battery in Paramus’ - wow, super helpful. Staff aren’t pleasant. Go somewhere else.
  • AA
    Andy
    May 2, 2026
    1.0
    Gente bastante incompetente , tres empleados de la tienda hablando entre ellos en vez de Ayudar, luego cuando te atienden te ponen mil Trabas , en vez de ayudar empeoran las cosas.
  • DJ
    Deb Judson
    Apr 30, 2026
    5.0
    Matt was so patient helping us understand features of the Apple watch. He took time to answer all our questions and provided demos so we can get better use of the many features. Thank you!
  • PP
    PG
    Apr 15, 2026
    1.0
    Stay away from this apple store I visited the Apple Store Willowbrook Mall for a screen replacement on my Apple iPhone 16 Pro. The repair was originally covered by Apple due to a defect, but about three months later the same issue returned. When I went back, they said they couldn’t help because the 90-day service warranty had expired. I then visited another Apple Store in New York City, where a technician told me the previous repair was not done properly, and I had to replace the screen again. I’ve been an iPhone user since the Apple iPhone 4 and this was my first disappointing experience with Apple service. If you want a quality repair, stay away from this store.

Frequently Asked Questions About Apple Willowbrook

What products and services does Apple Willowbrook offer?

Apple Willowbrook offers iPhones, Macs, Apple Watches, iPads, and more. They provide expert advice from Specialists and technical support at the Genius Bar.

What are the regular operating hours for Apple Willowbrook?

Apple Willowbrook is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.

Brand Certified Facts from Apple Willowbrook

This information is certified by Apple Willowbrook and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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