Location.com logo
Brand Certified

Geek Squad

3.4
(32 reviews)

Business Details

345 Mount Hope Ave, Rockaway, NJ
07866, United States
(973) 659-0911

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
345 Mount Hope Ave, Rockaway, NJ
07866, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 8:00 PM

Products & Services

1 list · 5 items

Tech Solutions

5 items

Inspiration, Innovation & Tech Help

In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to: • Help you discover inspiring new technology • Keep you up-to-date on the latest tech innovations • Provide you with the help you need to get more out of your tech, electronics and appliances

New Technology Solutions to Make Life Better

Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use. Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.

New Tech & Top Products

To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.

Creative Ways to Use Your New Technologies

Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.

Tech Troubleshooting Tips

Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed. To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.

Reviews

3.4
32 reviews
5 stars
16
4 stars
3
3 stars
1
2 stars
3
1 star
9
  • MM
    M
    Feb 21, 2026
    5.0
    Carlos G. provided exceptional service at the Geek Squad desk. He clearly explained my phone issues and patiently answered every question. Polite, knowledgeable, and an overall pleasure to work with!
  • DK
    David Katzen
    Jan 29, 2026
    5.0
    Service was great both at check-in (David) and also regarding the actual work (Ed). Ed was also very good about following up with me.
  • JD
    Janet Dobbs
    Jul 11, 2025
    5.0
    When going to the Geek Squad in Rockaway, Carlos is the best!!! He is knowledgeable, patient and kind, especially with senior citizens who are not tech savvy. I brought my mother there to transfer files from one laptop to another, and he went above and beyond to make sure we had everything we need. We had another tech who also helped and was very knowledgeable, but did not take the time to explain things like Carlos did. I don't know if you can request specific personnel when going, but hands down I would try to request Carlos! We will definitely go back to the Geek Squad in Rockaway, NJ because of the excellent service!
  • JG
    Jenna Gervasio
    May 31, 2019
    1.0
    Garbage - the worst customer service I have ever experienced. After speaking with Geek squad over the phone they told me that my file that was corrupted was recoverable and they made an appt for me to bring in my laptop - when I got there the lazy jerk didnt even open my laptop - didnt even ask a question - He said "yeah I was reading about your file issue and we cant help you - you could send it out to our repair techs but they probably wont be able to recover it" Well ok if you read that and knew that - why wouldnt you call me to tell me not to come??? I had to waste 40 minutes out of my work day and $15 in gas. We have 3 companies that use Geek squad - I have now cancelled all account and went with Hellotech - they are amazing and recovered my file. I reccoment everyone use them.
  • CB
    Claire Bianco
    Oct 28, 2017
    5.0
    My husband and I dealt with William Harvey yesterday Friday 10/27/17 and he was very thorough, explained any changes or updates on both our computers and was very professional and extremely courteous!

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Rockaway offer?

Geek Squad provides tech repair, setup, and support services including computer, cell phone, television, and appliance repair, as well as data recovery and computer support.

Where is Geek Squad located in Rockaway, NJ?

Geek Squad is located at 345 Mount Hope Ave, Ste 1001, Rockaway, NJ 07866, USA.

Brand Certified Facts from Geek Squad

This information is certified by Geek Squad and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: