In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to:
• Help you discover inspiring new technology
• Keep you up-to-date on the latest tech innovations
• Provide you with the help you need to get more out of your tech, electronics and appliances
New Technology Solutions to Make Life Better
Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use.
Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.
New Tech & Top Products
To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.
Creative Ways to Use Your New Technologies
Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.
Tech Troubleshooting Tips
Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed.
To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.
Reviews
3.4
32 reviews
5 stars
16
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M
Feb 21, 2026
5.0
Carlos G. provided exceptional service at the Geek Squad desk. He clearly explained my phone issues and patiently answered every question. Polite, knowledgeable, and an overall pleasure to work with!
DK
David Katzen
Jan 29, 2026
5.0
Service was great both at check-in (David) and also regarding the actual work (Ed). Ed was also very good about following up with me.
JD
Janet Dobbs
Jul 11, 2025
5.0
When going to the Geek Squad in Rockaway, Carlos is the best!!! He is knowledgeable, patient and kind, especially with senior citizens who are not tech savvy. I brought my mother there to transfer files from one laptop to another, and he went above and beyond to make sure we had everything we need. We had another tech who also helped and was very knowledgeable, but did not take the time to explain things like Carlos did. I don't know if you can request specific personnel when going, but hands down I would try to request Carlos! We will definitely go back to the Geek Squad in Rockaway, NJ because of the excellent service!
JG
Jenna Gervasio
May 31, 2019
1.0
Garbage - the worst customer service I have ever experienced. After speaking with Geek squad over the phone they told me that my file that was corrupted was recoverable and they made an appt for me to bring in my laptop - when I got there the lazy jerk didnt even open my laptop - didnt even ask a question - He said "yeah I was reading about your file issue and we cant help you - you could send it out to our repair techs but they probably wont be able to recover it" Well ok if you read that and knew that - why wouldnt you call me to tell me not to come??? I had to waste 40 minutes out of my work day and $15 in gas. We have 3 companies that use Geek squad - I have now cancelled all account and went with Hellotech - they are amazing and recovered my file. I reccoment everyone use them.
CB
Claire Bianco
Oct 28, 2017
5.0
My husband and I dealt with William Harvey yesterday Friday 10/27/17 and he was very thorough, explained any changes or updates on both our computers and was very professional and extremely courteous!
What services does Geek Squad at Best Buy in Rockaway offer?
Geek Squad provides tech repair, setup, and support services including computer, cell phone, television, and appliance repair, as well as data recovery and computer support.
Where is Geek Squad located in Rockaway, NJ?
Geek Squad is located at 345 Mount Hope Ave, Ste 1001, Rockaway, NJ 07866, USA.
What are the operating hours for Geek Squad at Best Buy in Rockaway?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Can I schedule Geek Squad services online or only in-store?
You can schedule Geek Squad services both in store or online via their website.
How can I contact Geek Squad in Rockaway for tech support?
You can contact Geek Squad by calling +1 973-659-0911.
What is the official website for Geek Squad at Best Buy in Rockaway?
The official website is https://stores.bestbuy.com/nj/rockaway/345-mount-hope-ave-457/geeksquad.html.
Are there any electronics stores near Geek Squad in Rockaway where I can shop before or after my service?
Yes, Best Buy is nearby, offering a wide range of electronics and appliances for shopping before or after your Geek Squad service.
What dining options near Geek Squad in Rockaway could I visit while waiting for my repair?
Nearby dining options include East Cafe (Chinese and Asian cuisine), Sizzler (buffet restaurant), Buffalo Wild Wings (American and bar food), Chipotle Mexican Grill, and Miller's Ale House.
Are there fitness or wellness facilities close to Geek Squad in Rockaway?
Yes, Club Pilates is nearby, providing pilates and gym facilities, and Amazing Lash Studio offers beauty salon services if you want to relax nearby.
Where can I get eyewear or optometry services near Geek Squad in Rockaway?
Near Geek Squad, you can visit Peli Eyecare and Associates, Pearle Vision, or Cohen's Fashion Optical for optometry and eyewear services.
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