Apple American Dream

Reviews

• EJ

  Evaristo Martina Jr

  1 day ago
  5.0
  I recently visited the Apple Store at the American Dream Mall and had a fantastic experience from start to finish. The atmosphere was welcoming and completely pressure-free, making it easy to browse and explore different products at my own pace without feeling rushed. The location inside the mall is also very convenient, especially while enjoying everything American Dream has to offer. A special thank you to Fernando for his outstanding bilingual assistance and professionalism. He took the time to help me choose the perfect Apple Watch band and made the entire experience smooth and enjoyable. Excellent customer service like this truly makes a difference. Highly recommended!
• AB

  Alex Brzyzek

  May 12, 2026
  1.0
  BE CAREFUL!!! My brother in law went there to get an IPad for my daughter. After getting it he got receipt as he was buying one but they charged him for two same IPads which showed up on his card. I will add that he came here from abroad and he wasn’t speaking fluent English so they took that for granted. Never will buy anything in that Apple Store so you be careful.
• G8

  gltsry 86

  Apr 25, 2026
  1.0
  SCAMMERS!!! Made an appointment for battery replacement for 14 pro. Genius guy told me that phone might not work after the battery change but it's only 10% and if it won't work, we give you a new phone (EVEN THO HE OBVIOUSLY KNOWS THAT IVE 14 PRO) AFTER 3 HRS 20MINS LATER; a girl brought the phone and told me GPS might not work :))) and I said I'm leaving the country tomorrow morning , you broke my phone and give me a new phone... Guess what THEY DONT HAVE 14 PRO :))) I asked her to speak to manager and she said I'm a manager and then she left and called a girl with blue T-shirt and now I'm explaining everything to a new person cus other girl just left mid conversation... If she was the manager why did she left me like that :) ? 2 mins later, another girl came to talk to me and told me "YOU CAN TRADE IN THIS PHONE WITH A NEW IPHONE" 😂😂😂 amd ONLY PRO PHONE THEY HAVE IS 17 PRO MAX 1 TB everything else is out of stock 😂 while we are talking , security guy came behind her and stood behind her for like 10 mins , then she goes back to back office to discuss with her manager how they can scam me & steal my money.. security guy waited next to me :)) after 10 mins later she came back and told me she will give me a gift card and I said how am I gonna take the pictures to new phone? And she told me "YOU CANT BECAUSE PHONE IS RESTARTING ITSELF EVERY 2 MINS" so to transfer the pictures, phone needs to be on all the time.. so first girl told me GPS might not work and now 25 mins later all of a sudden other girl told me "YOUR PHONE IS KEEP REBOOTING" I DONT KNOW THEIR NAMES BUT THOSE 2 GIRLS NEEDS AN EXTRA CUSTOMER SERVICE TRAINING AND BE AWARE THEY WILL TRY TO BLAME YOU FOR THEIR FAULT AND THEY WILL ACT VICTIM..
• NB

  Nathalia Borges

  Apr 19, 2026
  5.0
  As soon as I walked in I was greeted by Ronni. Ronni was sweet and helped me get my phone and set it up for me as well. Mind you this was a busy day and I still felt seen even though he was also helping others. Definitely will be returning to this store, thanks again Ronni!
• SG

  Shannon Glynn

  Apr 18, 2026
  5.0
  I had a specialist named Issac who helped me build my new Apple Watch. He was very helpful and easy to talk to. Issac is the GOAT!

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