Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
I am extremely disappointed with my experience with Apple.
I purchased the orange iPhone only 4 months ago, and the color has already faded significantly. I have owned many iPhones over the years in different colors, and this has never happened before. I also currently own a silver iPhone that I have had for a much longer time, and it still looks perfect.
This clearly appears to be a manufacturing or material issue, not misuse. I have always taken good care of my devices, and a premium phone should not lose its original color after only a few months of normal use.
What makes this even more frustrating is that the store refused to replace the phone or offer a fair solution. As a loyal Apple customer for many years, I expected much better customer service and product quality.
I believe this situation is unfair, and customers should not be left responsible for what seems to be a factory defect.
HS
Hannah Smith
May 11, 2026
5.0
Needed help with my iPad keyboard and everyone was so kind and patient ! Incredible service. Wish I got the guy’s name , but Monday at 7:30 pm staff made everything so easy.
FT
Faye Takata
May 3, 2026
5.0
Raul was excellent today! We have been trying to figure out our family share issue for three years! Even Apple could not help us.🤦🏻♀️ Raul listened to the problem, figured it out and in 10 minutes he saved us the extra $10 a month! Finally! Thanks Raul
JL
Jasmine Lewis
Apr 24, 2026
5.0
Noah was amazing thank you for having patience with me. I am a fiery personality and you handled me and my phone with care!!! You are going far Noah!! 👍🏾
PC
Patricia Cellini
Apr 14, 2026
5.0
I contacted this store on Monday, April 13, 2026 to inquire as to the availability of a certain iPhone. Customer service was gracious and indicated the store had the product I wanted to purchase.
Today, April 14, 2026, I went to this store and met with a sales rep named George. I explained what I wanted and George complied without trying to upgrade me to a different product. Since I was buying the phone outright and taking it back to my carrier for activation, George explained the difference in charging cables and was able to provide me with adaptive cables that would work on various equipment I use to charge my phone, especially in my car.
Thank you for making my buying experience a positive one!
Frequently Asked Questions About Apple Cherry Hill
What products and services does Apple Cherry Hill offer?
Apple Cherry Hill offers a range of Apple products including iPhone, Mac, Apple Watch, and iPad. They also provide technical support at the Genius Bar and assistance from Specialists.
Where is Apple Cherry Hill located?
Apple Cherry Hill is located at 2000 Route 38, Cherry Hill, NJ 08002, United States.
What are the regular operating hours of Apple Cherry Hill?
Apple Cherry Hill is open Monday to Saturday from 10:00 to 21:00 and on Sunday from 11:00 to 18:00.
Does Apple Cherry Hill offer any special hours during holidays?
Yes, Apple Cherry Hill has special holiday hours on select dates, for example on November 28, 2025, it opens from 08:00 to 21:00, and on December 12-13, 2025, hours extend up to 22:00.
How can I contact Apple Cherry Hill for inquiries or support?
You can reach Apple Cherry Hill by phone at +1 856-792-9480 or via email at cherryhill@apple.com.
What payment methods are accepted at Apple Cherry Hill?
Apple Cherry Hill accepts debit cards and mobile NFC payments among other methods.
Does Apple Cherry Hill support in-store shopping and technical repair services?
Yes, Apple Cherry Hill offers in-store shopping and computer repair services, including support at the Genius Bar.
Is Apple Cherry Hill accessible for customers with disabilities?
Yes, Apple Cherry Hill has a wheelchair accessible entrance to accommodate customers with disabilities.
What nearby places can I visit before or after shopping at Apple Cherry Hill?
Nearby, you can visit Dunkin' for coffee and donuts, enjoy Italian cuisine at Maggiano's Little Italy, or shop at clothing stores like Zara and Armani Exchange.
Are there nearby transit options to help get to Apple Cherry Hill?
Yes, the Bolt Bus station is nearby, providing convenient bus transit options for customers heading to Apple Cherry Hill.
Can customers combine their visit to Apple Cherry Hill with shopping at other local stores?
Absolutely, customers can also explore nearby stores such as MAC Cosmetics for beauty products, The Children's Place for kids' clothes, and Fred Meyer Jewelers for accessories.
Brand Certified Facts from Apple Cherry Hill
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